IBM Services

JANUARY 16, 2022

As the retail industry continues to navigate fallout from the pandemic, many organizations have turned to digital transformation to support the challenges of supply, demand and logistics. This has been critical to help navigate the unprecedented volatility and has accelerated the vision of supply chain executives by 5 to 10 years.

Retail 62

Retail Reduced Overhead Order Management Finance 62

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. What is API Management?

Management 130

Management Design Streamline Operations Flexibility 130

Perficient Digital Transformation

MARCH 21, 2023

Omnichannel is critical, but it can only help so much Presenting the customer with a sleek and functional experience for online shopping is a top priority for leading retailers, making omnichannel retailing a key strategy in the industry. Omnichannel retail ensures a brand presents consistently across all customer-facing channels.

Retail 64

Retail Order Management Sales Marketing 64

Perficient Digital Transformation

NOVEMBER 1, 2021

Sood provided a key piece of advice to organizations looking to incorporate a DSV into their strategy, “The first step towards considering drop shipping is to ensure your current systems are adequate enough to handle the growth that comes along with it, starting with an order management system which ties all the solutions and data together.”.

Order Management 115

Order Management Retail Collaborations Management 115

IBM Services

JANUARY 6, 2022

As the retail industry continues to navigate fallout from the pandemic, meeting immediate supply, demand and logistics challenges has forced supply chain executives to significantly accelerate their digital transformation strategies. Intelligent workflows help make retail supply chains predictive, automated, agile and transparent.

Retail 54

Retail Reduced Overhead Finance Order Management 54

Perficient Digital Transformation

MARCH 8, 2023

Despite surviving both the Great Depression and the Great Recession, not even enduring luxury retail giant Nieman Marcus could escape COVID-19’s interruption of indoor shopping. The 115-year-old luxury retailer would laser-focus on their most profitable market: millionaires.

Retail 59

Retail Order Management Research Marketing 59

Perficient Digital Transformation

NOVEMBER 13, 2023

Justin Racine, Perficient’s Principal of Unified Commerce, and Zach Zalowitz, Perficient’s Principal of Order Management, were both recently published in “The Ultimate Guide To Unified Commerce: Evolving Your Technology (And Mindset) To Drive Experience Innovation,” a tech guide written by Retail TouchPoints.

Retail 52

Retail Order Management Management Marketing 52

Zinnov

SEPTEMBER 18, 2024

By doing so, Adidas aims to streamline its Supply Chain Management and Finance functions, complementing its operations in the US market. This move by Adidas is part of a larger trend that’s reshaping the Global Retail landscape. 1 Retail GCC Destination? The result?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Perficient Digital Transformation

OCTOBER 14, 2024

Organizations must manage a myriad of products and services, ensuring that they are sourced, purchased, and delivered efficiently. Understanding Item Classification in Oracle PDH Cloud Oracle PDH Cloud is a comprehensive product information management solution that serves as a central repository for all product data.

Pharmaceuticals 52

Pharmaceuticals Manufacturing Sourcing Strategic Sourcing 52

Perficient Digital Transformation

OCTOBER 14, 2021

BWG recently conducted a survey of 55 executive management and professional supply chain businesses, and, together with Perficient and IBM, have published findings in the report Supply Chain Modernization During the Pandemic and Beyond. Digital Analytics in Order Management. Creating an Omnichannel Experience.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

Hyland

SEPTEMBER 12, 2022

Supplier-managed inventory, damaged goods, receiving challenges, returns — all these scenarios can make synchronizing your purchasing system with your ERP financials extremely challenging and risky. Many retailers use multiple systems to manage purchase orders, complex supplier catalogs, order and fulfillment processes, and more.

Retail 52

Retail Human Resources Automation Order Management 52

Capgemini

JUNE 3, 2024

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52

Retail Insurance Finance Sales 52

Perficient Digital Transformation

JUNE 22, 2023

In today’s highly competitive retail landscape, providing exceptional customer experiences is paramount to success. In this blog post, we will explore how IBM Sterling Next Generation Store Engagement is revolutionizing retail experiences. The objective is to break up each feature module into individual angular application.

Retail 52

Retail Inventory Management Sales Sourcing 52

Designveloper

OCTOBER 23, 2021

It’s no secret that eCommerce has changed retail as we know it. A B2B platform usually works by managing all aspects of your business within its system – from marketing and customer service to merchandise management and financials. Order management. Corporate Account Management. … Pepperi.

Order Management 105

Order Management Retail Accounting Sales 105

Capgemini

AUGUST 23, 2024

Resilient supply chains Supply chain quality management Gilles Bacquet 24 May 2024 Facebook Linkedin How supply chain quality management helps suppliers in uncertain times In the first blog of this three-part series, we covered the importance of order management to supply chains, and how the process can be improved.

Management 52

Management Manufacturing Order Management Retail 52

Perficient Digital Transformation

APRIL 15, 2022

In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to purchase products either in-store or digitally. . Perks, Perks, and Perks.

Sales 69

Sales Retail Order Management Flexibility 69

Perficient Digital Transformation

JUNE 27, 2023

The growth of online shopping, accelerated by the COVID-19 pandemic, has led retailers to explore new avenues like eBay, Amazon, Walmart, Farfetch, and other marketplaces to sell their products and reach customers. Additionally, it allows you to leverage the existing infrastructure of the marketplace to manage additional orders seamlessly.

Order Management 52

Order Management Retail Customer Service Customer Support 52

Perficient Digital Transformation

MARCH 21, 2022

A retail storefront provides the perfect mix of servicing customers in the ways they want. Some of us will order online and are fine with 2–3-day delivery. Traditionally, a consumer places an order and it’s shipped to their home via a centralized or localized distribution center. I’m glad you asked – here’s why. You got it.

Retail 69

Retail Order Management Service Management 69

Perficient Digital Transformation

SEPTEMBER 28, 2021

Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States.

Order Management 52

Order Management Retail Management Service 52

Perficient Digital Transformation

NOVEMBER 24, 2021

In the newly published white paper, Top 6 Challenges of Drop Ship Vendor Management , we learn more about utilizing drop-ship vendor management (DSVs) and why they’ve become extremely popular for most organizations and retailers to expand their product range and test new products. Data management. Financial models.

Retail 69

Retail Order Management Collaborations Management 69

IBM Services

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts. Transparency of the entire customer order journey, from order tracking to returns.

Order Management 80

Order Management Sales Retail Management 80

Perficient Digital Transformation

MAY 15, 2023

Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item. For the retail industry, this technological advancement has ironically used digital transformation to improve the physical store experience.

Retail 64

Retail Order Management Sales Accounting 64

Perficient Digital Transformation

JUNE 28, 2024

are the first building blocks for a great customer experience – Here’s what to consider Availability: Omnichannel starts with retailers’ ability to achieve higher inventory availability accuracy. Giving customers these real-time inventory insights is crucial for retailers across the globe.

Retail 52

Retail Order Management Customer Service Sales 52

Perficient Digital Transformation

AUGUST 8, 2023

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. OM sits at the intersection of supply and demand.

Order Management 52

Order Management Call Center Retail Design 52

Perficient Digital Transformation

JANUARY 5, 2022

Maija Waschke, a senior project manager out of San Francisco, California, is one of many colleagues who truly value the teamwork-driven environment at Perficient. As a project manager, I am the daily face of Perficient. I work with our retail clients and my team to implement back-end order management software.

Collaborations 72

Collaborations Order Management Jobbing Retail 72

Perficient Digital Transformation

MAY 15, 2024

In today’s world, every retailer’s biggest challenge is to ensure the shopper’s loyalty, and retailers are constantly dealing with this. Retailers need an intelligent and efficient supply chain to deliver the product. SIP is the future of OMS, it ensures that the customers receive their orders on time, with trust and loyalty.

Retail 52

Retail Operational Costs Order Management Efficiency 52

Perficient Digital Transformation

MAY 20, 2024

Benefits of Going D2C Legacy brands selling through traditional retail partners face stiff competition from D2C upstarts leveraging digital channels to build direct consumer relationships – think Dollar Shave Club, Warby Parker, and Casper mattresses. How to Go D2C Using Now/New/Next Now the question is “How can our brand do that?”

Retail 52

Retail Order Management Marketing Efficiency 52

Capgemini

MARCH 24, 2023

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

Order Management 52

Order Management Right-Sizing Call Center Retail 52

Simplr

JULY 14, 2023

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52

Retail Order Management Efficiency Customer Service 52

Simplr

JULY 14, 2023

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52

Retail Order Management Customer Service Service 52

IBM Services

DECEMBER 1, 2023

The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. Other ERP software offerings can include customer relationship management (CRM) and human resources software.

Inventory Management 91

Inventory Management Software E-Commerce Supply Chain Management 91

Perficient Digital Transformation

MAY 24, 2023

Introduction: B2C Commerce Template is a pre-built framework available in Experience Cloud that allows businesses to create and manage their online store for business-to-consumer (B2C) commerce. Marketing and promotions: Allows organizations to build and manage targeted marketing programs and promotions. What is B2C Commerce?

E-Commerce 59

E-Commerce Retail Sales Order Management 59

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? Enterprise workflows are often distributed across the entire application landscape, managed by different departmental IT teams and process owners with siloed focus.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Perficient Digital Transformation

JUNE 13, 2024

Introducing Order Hub: Complete Fulfillment Network Management Solution Order Hub, part of the IBM® Sterling Order Management System, is the ultimate tool for fulfillment and order management professionals. Pre-requisite: Upgrade to IBM® Sterling Order Management System Software version 10.0.2209.1

Order Management 52

Order Management Software Flexibility Efficiency 52

Perficient Digital Transformation

FEBRUARY 19, 2024

Same-day delivery has transitioned from a luxury to a standard expectation, pushing retailers to adapt swiftly. Pickup in Store: The Balancing Act For pickup in store options, the process often involves a tight integration of the front-end ordering system and middle of house POS and Order-Management technologies.

Retail 52

Retail Inventory Management Labor Costs Design 52

NoonDalton

APRIL 24, 2024

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

Zinnov

SEPTEMBER 15, 2022

By Rajat Kohli, Partner, Zinnov; Atul Srivastava, Engagement Manager, Zinnov; Abhijeet Gogoi, Engagement Manager, Zinnov; Shantanu Batra, Project Lead, Zinnov. What’s Next for Retailers? e-Commerce is hotter today than it ever was. It is not uncommon for people to shop online every single day.

E-Commerce 52

E-Commerce Retail Design Flexibility 52