Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Everest Group

FEBRUARY 2, 2023

McKinsey estimates blockchain is expected to save around US$4 billion in cross-border payments and US$1 billion in retail bank operating costs and reduce regulatory fines by US$2-$3 billion and annual losses from fraud by US$7-$9 billion. This can save money on transaction processing, leading to lower operating costs.

Banking 246

Banking Service Right-Sizing Automation 246

Groove Technology

NOVEMBER 15, 2024

On the other hand, outsourcing provides access to specialized skills, cost savings, and scalability, making it more suitable for short-term or specific expertise-driven projects. A comparison of these models offers insights into scenarios where each excels and highlights considerations around cost, flexibility, and team management.

Software 100

Software Outsourcing Right-Sizing Flexibility 100

Groove Technology

MAY 18, 2023

MuleSoft also provides a comprehensive set of tools, connectors, and APIs that simplify the development, testing, deployment, management, and monitoring of integrations. Skillset: Developing and managing integrations using MuleSoft requires specialized skills and expertise in integration patterns, API design, data mapping, and security.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Magellan Solutions

NOVEMBER 21, 2022

When is the Right Time to Outsource Ecommerce Management? Ecommerce management should be a big part of retailers’ plans for growth if they want a good source of income that can help them deal with changes in the market. WHAT DOES OUTSOURCING ECOMMERCE MANAGEMENT MEANS? WHEN TO OUTSOURCE ECOMMERCE MANAGEMENT?

E-Commerce 74

E-Commerce Outsourcing Management Labor Costs 74

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? According to an Everest Group® study , offshore MMS centers increased over 50% from 2019 to 2022.

Marketing 72

Marketing Management Service Offshoring 72

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Obobo

DECEMBER 13, 2022

What is Category Management? Category management is the process of managing a product category as a business unit. Category management is a key part of retailing, as it allows retailers to optimize their product mix and maximize profits. What is category management? What is category management?

Management 52

Management Retail Sales Reduced Costs 52

TTEC

APRIL 20, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Customer Experience Strategy Body: Retail is an industry in constant evolution. Key takeaways: Retail brands are struggling to balance experience versus cost and efficiency versus issue resolution. Transcript. Jon Stough : Hello.

Retail 52

Retail Call Center Efficiency Jobbing 52

Premier BPO

OCTOBER 23, 2024

The Importance of ETL in Transforming Raw Data into Actionable Insights The vast amount of raw data modern organizations generate can quickly overwhelm systems without proper management. In customer experience management, businesses can centralize feedback from multiple platforms to derive insights that drive service and product enhancements.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Magellan Solutions

AUGUST 6, 2015

For an offshore and outsourced call center in the Philippines, it almost always means reduced cost and a greater ability to scale up or down operations. Highly competent managers – You can hire an experienced manager for your new call center team or promote one from internally within a few months. Either way works.

Call Center 45

Call Center Retail Offshoring Outsourcing 45

Groove Technology

SEPTEMBER 26, 2024

According to a study by Deloitte, 59% of companies that outsource do so to reduce or control costs, while 57% use it to focus on core business functions. Control and Communication While in-house teams offer direct control, modern project management tools have made remote collaboration highly effective.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Groove Technology

SEPTEMBER 26, 2024

Many business leaders, from CTOs to Product Managers, hesitate to embrace outsourcing due to these perceived risks, potentially missing out on significant benefits that could drive their companies forward. However, challenges such as communication barriers, quality control issues, and data security risks must be carefully managed.

Software 130

Software Outsourcing Healthcare Offshoring 130

IBM Services

OCTOBER 30, 2023

According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

Analytics 83

Analytics Insurance Retail Streamline Operations 83

Everest Group

OCTOBER 1, 2022

This has increased demand for professional developers to manage complex technology stacks. Reduced cost by having internal teams for development and maintenance. BFSI firms are under pressure to achieve profitability in an already volatile market and need to be more agile, collaborative, and responsive.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Groove Technology

JUNE 15, 2023

By leveraging their expertise in recruiting and managing remote development teams, these companies enable businesses to tap into a global talent pool, access specialized skills, and accelerate project delivery. By outsourcing development tasks to a remote team, Enterprise Z achieved substantial cost savings without compromising quality.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Akorbi

AUGUST 2, 2022

As director of the strategic design, management, and implementation of Akorbi’s technology functions, he will be responsible for driving innovation in application development, social engineering, data analytics, and cloud platforms. About Akorbi.

Engineering 79

Engineering Business Process Outsourcing Reduced Costs Retail 79

SIG Speaks

APRIL 25, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. Change is inevitable and part of everyone one's career; the key is how we manage that change.

Sourcing 40

Sourcing Management Co-Sourcing Strategic Sourcing 40

Perficient Digital Transformation

NOVEMBER 8, 2021

Supply chain management deals with the centralized management of the flow of goods and services and includes all processes that transform raw materials into final products. Companies should know where products are in the supply chain, whether it’s raw materials, suppliers, manufacturing, distribution, or retailers.

Supply Chain Management 69

Supply Chain Management E-Commerce Manufacturing Strategic Sourcing 69

IBM Services

NOVEMBER 8, 2023

Supply chains comprise multiple tiers and it is crucial for all stakeholders — including distributors and retailers — to make consumer safety a top priority. If the store can embed that data point back into its inventory management system, it will be able to better align supply and demand for individual items.

Inventory Management 111

Inventory Management Collaborations Right-Sizing Regulations 111

Obobo

FEBRUARY 1, 2023

What is Category Management Software? Category management software is becoming increasingly popular as a way to help retailers optimize their product offering and maximize profits. What is category management? Category management is the process of organizing and managing products by category.

Software 40

Software Management Right-Sizing Retail 40

IBM Services

JANUARY 30, 2024

Finance: Optimized for high-speed transactions and can assist in providing robust security, harnessing AI for fraud detection and real-time risk management. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge.

E-Commerce 77

E-Commerce Manufacturing Analytics Flexibility 77

Magellan Solutions

MAY 19, 2023

Business process management (BPM) is the process of planning and improving business processes. In this guide, we will shed light about business process management and its key indications. We will also discuss the role of outsourcing in business process management. This approach is used for the company to meet its objectives.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Simplr

NOVEMBER 21, 2022

These brands ingrain CX and experience management across the organization and, as a result, can react quickly to shifts in consumer behavior and the marketplace. Brands need ways to manage data and develop unified views of their customers’ individual preferences, perceptions, and attitudes in order to deliver a personalized experience.

Human Resources 93

Human Resources Customer Support Research Collaborations 93

Planergy Software

JANUARY 21, 2022

How better management in AP can give you better flexibility for cash flow management. One of the best financial management tools available is profitability ratio analysis. Operating Profit Margin Gross profit margin is an important metric for retail or manufacturing businesses that sell products. Download Free Copy.

Manufacturing 98

Manufacturing Retail Finance Accounting 98

Frevvo

JANUARY 3, 2022

However, poor procurement practices and inefficient processes can result in slow approval cycles, missed payments, higher costs, and even instances of fraud. An effective procurement management system can help you address these challenges. What Is Procurement Management? Why Is Procurement Management Important?

Management 52

Management Automation Software Out-Tasking 52

Frevvo

JANUARY 3, 2022

However, poor procurement practices and inefficient processes can result in slow approval cycles, missed payments, higher costs, and even instances of fraud. An effective procurement management system can help you address these challenges. What Is Procurement Management? Why Is Procurement Management Important?

Management 52

Management Automation Software Out-Tasking 52

Paysquare

NOVEMBER 16, 2024

According to PwC (PricewaterhouseCoopers) , a study says that operational costs associated with companies can be reduced by up to 40% by outsourcing payroll services. The Society for Human Resource Management reports that over 70% of business concerns experience annual payroll-related regulatory changes.

Payroll 52

Payroll Outsourcing Management Administrative 52

Capgemini

OCTOBER 7, 2024

Unlocking data analytics: eight strategies for effective cloud data design and management for Google Cloud Deepak Kumar Arya 30 Sep 2024 Facebook Twitter Linkedin Learnings and best practices based on successful Google Analytics data platform implementations Effectively leveraging enterprise data is one of the best ways to grow a business.

Analytics 52

Analytics Design Management Efficiency 52

Anexa

SEPTEMBER 13, 2022

While digitalization continues to sweep the world and the marketplace, nowhere is this dynamic showing up with more impact than in fragmented retail (independent small grocers and retailers, restaurants, and bars). These digital players will need to find a viable, profitable path in order to connect with retail.

E-Commerce 52

E-Commerce Retail BPO Outsourcing 52

Magellan Solutions

OCTOBER 11, 2023

Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. Within the first year, they cut operational costs by 40% and lowered employee expenses. You can allot these saved costs to marketing, product development, or growing their customer base.

Call Center 52

Call Center Outsourcing Service Retail 52

IBM Services

JANUARY 31, 2024

The sourcing process sits within supply chain management and is used for identifying, vetting and selecting the best suppliers. It can be considered an alternative outsourcing strategy: while outsourcing to distant countries may offer cheaper labor costs, it’s more difficult and costly to manage logistics.

Sourcing 98

Sourcing Strategic Sourcing Outsourcing Supply Chain Management 98

Akorbi

APRIL 27, 2023

He has also held financial management positions for well-known companies including HealthSmart, FedEx and the game developer Game Circus. During his time in graduate school, he founded HAT Capital Management, a Registered Investment Advisor. At HAT Capital, he was responsible for portfolio management and business development.

Healthcare 59

Healthcare Finance Reduced Costs Retail 59

3Pillar Global

MAY 3, 2024

That’s putting further pressure on HR leaders to reduce costs. We will have more changes this year than in previous years because employers are rethinking and reevaluating their plans,” says Courtney Stubblefield, managing director of health and benefits at WTW. The low-interest rate era is over and investors expect profits.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Pure Moderation

MAY 21, 2021

The cost of losing business to poor customer service amounts to several tens of billions each year, regardless of the size or sophistication of the organisation. Retail and eCommerce customer support – Retain your customers and keep them coming back for more. Tier 3 offers the addition of account management.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Intugo

JUNE 2, 2023

If you want to reduce costs and positively impact the project, access to Intugo’s rigorous contracting processes is crucial. Similar time zones or visiting a nearshore facility within a few hours of flight greatly simplify project management. Intugo also works to understand the organizational culture of its potential partners.

Nearshoring 52

Nearshoring Software Reduced Costs Out-Tasking 52

Planergy Software

SEPTEMBER 24, 2021

Securing competitive advantage means mastering emerging technologies and developing strategies that incorporate risk management, data-driven decision making, and a collaborative, agile approach. They were a liaison between the finance team (along with procurement) and upper management in the C-suite. The result?

Finance 97

Finance Collaborations Robotics Process Automation Flexibility 97