Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. Earlier in his career, he managed events and products at AdExchanger, Evanta and Gartner.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

JANUARY 24, 2023

Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. IST Change management is a work in progress for most Global Business Services (GBS) organizations. In this webinar, Everest Group experts will uncover effective change management practices. CST | 10 a.m. EST | 3 p.m.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

SEPTEMBER 24, 2024

IST Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of dynamism to the fast-evolving global sourcing industry.

Marketing 130

Marketing Service Shared Services Sourcing 130

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Premier BPO

JUNE 7, 2024

Successful leaders learn to prioritize, adapt, and manage their commitments more effectively. Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Premier BPO

AUGUST 2, 2024

The nonstop operations help accelerate timelines, reduce time to market new products and services, and respond faster to customer needs. Premier BPO differentiates itself through its PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

NOVEMBER 28, 2023

What are the opportunities for GBS organizations in 2024? Who should attend?

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

Everest Group

NOVEMBER 16, 2022

To meet new customer and investor expectations along with regulatory mandates, BFS organizations are building ESG products and services – such as green loans, sustainability-linked loans, and carbon-neutral banking – to make their operations sustainable.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JANUARY 5, 2023

Change management is viewed as critical by 75% of GBS organizations, but only 16% manage change as an essential component of GBS initiatives, a new Everest Group study found. Read on to learn best practices and key findings from this first-of-its-kind change management research.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

NOVEMBER 16, 2022

Moving to a GBS Platform: The Need for Continuous Change Management Change management is a work in progress for most Global Business Services (GBS) organizations. Change management in GBS organizations should be a continuous endeavor. Global Chief Business Services Officer. SVP Shared Services.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like? LIVE WEBINAR.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

DECEMBER 12, 2023

Enterprises must embrace innovation while effectively managing change. What are the key challenges and priorities and the outlook for global services in 2024? What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations? How do you achieve accelerated value? Who should attend?

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

FEBRUARY 13, 2024

What capabilities will become crucial as part of evolution? Who should attend?

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

APRIL 21, 2022

The panel will discuss: What today’s claims management landscape looks like and the challenges and opportunities gained through digital adoption. Shared services and sourcing executives. Information technology leaders and managers. Business operations leaders and managers. Procurement leaders and managers.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

APRIL 13, 2022

Global sourcing mangers. Vendor managers. Buyers and providers of services. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services. The evolution of the delivery center location strategy. Who should attend?

Service 130

Service Insurance Banking Sourcing 130

Planergy Software

MARCH 24, 2025

Modern Spend Management and Accounts Payable software. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. By exploring multiple income sources, MATs can pool resources, drive trust-wide initiatives, and create financial resiliency for long-term success.

Finance 52

Finance Shared Services Collaborations Automation 52

Everest Group

JULY 24, 2024

The topic of sustainability across all its manifestations is one that several years ago Everest Group committed to addressing because, as one of our Managing Partners said, “It’s the right thing to do.” Since then, we have continued to build out our coverage areas, our perspectives, our networks, and our research teams. Check it out!

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

SEPTEMBER 21, 2021

In recent years, procurement has evolved from predominantly focusing on savings and operational excellence to a more strategic focus on end-to-end category management and supplier relationship management. What is needed for a robust governance and performance model to manage your procurement outsourcing partnerships?

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

JANUARY 20, 2022

CEOs and CXOs BPS strategy leads BPS department leads GBS/shared service leaders Global sourcing mangers Vendor managers. Era | Blog Business Process Services (BPS) 4.0: What do enterprises need to do internally to tap maximum value potential from next-generation BPS models? Who should attend? Michel Janssen.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

JULY 30, 2024

Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. This drives maximum operational and financial performance and transformative experiences. For more information, visit [link]

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

JUNE 18, 2024

With offices in North America, Europe and India, Everest Group comprises more than 300 analysts who have managed 5350+ research engagements over the past 5 years. ” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

MARCH 12, 2024

Attendees will gather valuable insights to shape a forward-looking strategy for their global services delivery and learn successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

Service 147

Service Sourcing Outsourcing Marketing 147

Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Workforce Management (WFM). Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Performance-based Management. ROI Calculator.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Everest Group

OCTOBER 19, 2023

Watch this LinkedIn Live session to hear from distinguished GBS/GCC Executive Search experts, Gaurav Gupta, Partner at Egon Zehnder, Deborah Kops, Principal of Sourcing Change and Executive Advisor at Everest Group, and Eric Simonson, Managing Partner at Everest Group, as they discuss the current state of GBS/GCC leadership.

Global Business Services 147

Global Business Services Sourcing Management Service 147

Everest Group

JANUARY 27, 2022

Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Job description.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

MARCH 28, 2023

Join us as our experts reflect on the previous year and discuss global services trends, including the potential impact of the expected slowdown in the market on the overall workforce, sourcing, and the shoring/location strategies of enterprises. How did the global services industry perform in 2022?

Service 130

Service Retail Sourcing Marketing 130

Automation Anywhere

MAY 6, 2022

The old ways of managing and supporting business processes are undergoing a paradigm shift. The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance. Efforts to digitize core business processes are not new.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

MAY 21, 2024

Article 7 of the UN Model empowers the source state, like India, for instance, to levy taxes on profits linked to a PE within its borders. Here’s why: a) Place of effective management: Currently, the criteria for a foreign company to be deemed a resident in India is if its control and management are wholly situated in India.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162