Perficient Digital Transformation

JANUARY 19, 2024

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

Order Management 118

Order Management Retail Software Operational Costs 118

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

NOVEMBER 15, 2022

With Big Tech firms entering the space, RPA has become one of the fastest-growing software markets. Digital Transformations: 5 Emerging Trends in the Intelligent Process Automation Market. Market Insights™ Healthcare Payer BPS Market: Automation Adoption, Potential, and Technologies. Learn More. Learn More.

Robotics Process Automation 130

Robotics Process Automation Automation Order Management Healthcare 130

Perficient Digital Transformation

OCTOBER 11, 2021

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. What is needed to establish streamlined business processes that address increased supply chain complexity and data management.

Automation 114

Automation Order Management Retail Customer Service 114

Perficient Digital Transformation

SEPTEMBER 6, 2024

Salesforce’s position as a leader in this report reflects its current offerings, robust strategy, and strong market influence. Strategy: Forrester evaluates the vendor’s long-term vision, innovation roadmap, and ability to address future market needs.

E-Commerce 59

E-Commerce Marketing Flexibility Order Management 59

Automation Anywhere

DECEMBER 16, 2020

In this blog, we will take a look at one promising process in the “pursue” automation category for manufacturing companies within their supply chains—order management—and show how intelligent automation can be applied, resulting in significant time and cost savings. But manufacturers also suffered severe supply chain woes.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130

Sales Analytics Collaborations Marketing 130

Perficient Digital Transformation

NOVEMBER 14, 2023

Salesforce Marketing Cloud offers a powerful solution for medical device companies and healthcare providers to improve patient outcomes. Salesforce is a leading customer relationship management platform that has found a multitude of applications within the healthcare industry. See how we’ve done it or contact us today!

Marketing 59

Marketing Healthcare Order Management Automation 59

Everest Group

JULY 3, 2024

Additionally, organizational structures, including appropriate governance, change management, and stakeholder alignment, are crucial to enable the holistic orchestration of supply chains across data, technology, and people.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Perficient Digital Transformation

SEPTEMBER 6, 2024

Salesforce’s position as a leader in this report reflects its current offerings, robust strategy, and strong market influence. Strategy: Forrester evaluates the vendor’s long-term vision, innovation roadmap, and ability to address future market needs.

E-Commerce 52

E-Commerce Marketing Flexibility Order Management 52

Perficient Digital Transformation

APRIL 19, 2024

In the B2B market, understanding TCO is crucial as it impacts the return on investment and ultimately the bottom line. Integrated WMS and OMS: A Game Changer Warehouse Management System (WMS) and Order Management System (OMS) are two critical systems in the supply chain.

Marketing 52

Marketing Order Management Reduced Costs Flexibility 52

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. It creates and automates marketing campaigns, increasing your outreach.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Perficient Digital Transformation

OCTOBER 14, 2021

Retailers are turning to modern supply chain systems, specifically order management, to determine how to manage inventory, visibility, and supply production. Digital Analytics in Order Management. Prior to the pandemic, organizations heavily relied on ERPs to streamline order fulfillment.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

Designveloper

OCTOBER 23, 2021

A B2B platform usually works by managing all aspects of your business within its system – from marketing and customer service to merchandise management and financials. B2B platforms provide everything a company needs for online sales, including marketing tools, order management, and customer service.

Order Management 105

Order Management Retail Accounting Sales 105

Premier BPO

JUNE 1, 2021

Sales and Marketing. Order Management. Concerns sales and marketing tasks. IT Enabled Services like Technical Support, Help Desk / Service Desk Support. Public Relations and Scheduling. Contact Center Services, Inbound/Outbound Calls. Front Office Duties and Responsibilities. Gathering information. Creating new accounts.

Business Process Outsourcing 130

Business Process Outsourcing Outsourcing BPO Administrative 130

IBM Services

SEPTEMBER 29, 2023

The ability to quickly respond to shifting customer and market dynamics has become key for contending with today’s growing digital economy. To show this with an example, consider one stream of business events sourced from an order management system. This stream provides a persistent, real-time log of all orders received.

Automation 106

Automation Order Management Sourcing Analytics 106

Magellan Solutions

APRIL 11, 2024

It frees up valuable time for merchants to focus on core business operations, such as product development, marketing, and strategic planning. Order Management and Processing BPO agents can handle all sorts of order-related tasks for your Shopify store, like processing new orders, tracking shipments, and dealing with returns or exchanges.

BPO 95

BPO E-Commerce Service Order Management 95

IBM Services

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts.

Order Management 80

Order Management Sales Retail Management 80

Perficient Digital Transformation

MARCH 8, 2023

The 115-year-old luxury retailer would laser-focus on their most profitable market: millionaires. If you can afford to hyper-focus on your most profitable segment to improve your understanding of their needs and desires, then that’s an excellent plan for personalizing your marketing efforts and ramping up retention.

Retail 59

Retail Order Management Research Marketing 59

Perficient Digital Transformation

MAY 5, 2024

Many companies find themselves unsure of whether to first implement Product Information Management (PIM) systems, Commerce Platform (ECP’s) or Order Management / Commerce Order Operations & Logistics (COOL’s!). The below short blog covers when to, and when not to, proceed with OMS solutions first.

Inventory Management 52

Inventory Management Order Management Manufacturing Regulations 52

Perficient Digital Transformation

SEPTEMBER 12, 2023

Incorporating generative AI into order management systems can bring tremendous benefits. Below are various order management use cases that businesses can explore and incorporate generative AI. Three out of four business leaders stated it will be a top three emerging technology over the next 12-18 months.

E-Commerce 52

E-Commerce Order Management Reduced Overhead Inventory Management 52

Groove Technology

JUNE 8, 2023

E-commerce web development: E-commerce websites require complex functionality such as payment gateways, shopping carts, and order management systems. Which are the top.NET development companies in the market? Some top.NET development companies include Microsoft, Accenture, Infosys, Wipro, and Capgemini.

E-Commerce 130

E-Commerce Software Design Order Management 130

Perficient Digital Transformation

SEPTEMBER 28, 2021

Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States. To learn more about our order management solutions for your business’ technology stack, contact our commerce experts today.

Order Management 52

Order Management Retail Management Service 52

IBM Services

FEBRUARY 28, 2024

Learn more about IBM Food Trust Advanced analytics and artificial intelligence (AI) Analytics engines and their “big data brains” provide real-time sourcing flexibility and visibility to enhance order management and inventory systems.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

The Hackett Group

FEBRUARY 15, 2024

NASDAQ: HCKT) finds that the market contains both mature, well-established software providers and new entrants. The C2C Receivables Creation Digital World Class Matrix research focused on the processes of credit management, order management, and customer billing/electronic invoice presentment and payment processes (EIPP).

Research 59

Research Software Order Management Advisory 59

Perficient Digital Transformation

NOVEMBER 13, 2023

Justin Racine, Perficient’s Principal of Unified Commerce, and Zach Zalowitz, Perficient’s Principal of Order Management, were both recently published in “The Ultimate Guide To Unified Commerce: Evolving Your Technology (And Mindset) To Drive Experience Innovation,” a tech guide written by Retail TouchPoints.

Retail 52

Retail Order Management Management Marketing 52

Magellan Solutions

JUNE 10, 2021

Social Media Outsourcing is a service that provides customer support and marketing assistance to companies. This type of non-voice service also helps in creating marketing concepts that will appeal to the trend of the times. Order Management and Processing Outsourcing. Order Management and Processing Outsourcing.

Customer Support 52

Customer Support Outsourcing Call Center Service 52

Perficient Digital Transformation

JULY 25, 2023

HCL Commerce enables businesses to implement personalized product recommendations, targeted marketing campaigns, and dynamic content based on customer behavior, demographics, and purchase history. This includes order management, inventory management, pricing and promotions, customer segmentation, and more.

E-Commerce 97

E-Commerce Inventory Management Streamline Operations Order Management 97

Groove Technology

MARCH 22, 2023

It involves managing multiple APIs from a centralized platform, ensuring their seamless integration and effective operation. API Management plays a vital role in fostering business development by enabling businesses to innovate, scale and respond to market changes faster.

Management 130

Management Design Streamline Operations Flexibility 130

Groove Technology

AUGUST 1, 2022

According to Research and Markets, the increasing use of IoT and emerging technologies across industries will accelerate the growth of Connected Logistics. The Global Connected Logistics market is expected to grow at a CAGR of 17.5% Order Management. How to Create Logistics Management Software.

Software 130

Software Supply Chain Management Automation Manufacturing 130

NoonDalton

APRIL 24, 2024

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

Magellan Solutions

JULY 26, 2021

Not to mention the manpower to do the tedious task to input these into an order management system. . Another factor that affects a seamless order placement also depends on how many fulfillment centers or warehouses your business has. . How does the order processing call center improve this step? How can this be improved?

Call Center 52

Call Center Sales Order Management Data Entry 52

Perficient Digital Transformation

APRIL 22, 2024

The New OMS Partner of the Year award reflects Perficient’s proactive engagement in sales, marketing, and lead development. A Celebration of Our Engagement We believe in the power of collaboration and the importance of building strong relationships with our clients.

Sales 98

Sales Collaborations Marketing Order Management 98

Perficient Digital Transformation

MAY 15, 2023

Then, they’re leveraging this data to keep in touch with their customers through digital means. This data collection is much more familiar for online purchases, which naturally use this information for content and order management systems to operate. When it comes to in-store purchases, many stores do not have these capabilities.

Retail 64

Retail Order Management Sales Accounting 64

Perficient Digital Transformation

MAY 10, 2022

Supply Chain: Procurement and Spend, Order Management and Inventory. Human Capital Management: Workforce, Compensation, Absense and Payroll. In addition, pre-built dashboards include reporting on common business functions such as: Procure to Pay, Order to Cash, Bookings, Billings and Backlog.

Analytics 124

Analytics Sourcing Sales Accounting 124

Perficient Digital Transformation

MAY 2, 2024

SFCC’s ability to seamlessly connect with Marketing Cloud, Service Cloud, and Sales Cloud opens up a world of possibilities for businesses seeking to enhance their customer engagement, drive sales, and optimize operations. By combining SFMC and SFCC data, we can refine customer segments, improving targeted marketing efforts.

E-Commerce 59

E-Commerce Sales Analytics Inventory Management 59

Perficient Digital Transformation

JUNE 28, 2024

Store reach Omnichannel availability allows a store to extend its reach beyond its storefront through various channels, such as marketing and sales channels. Channel Manager in the control panel can be used to set up and manage these channels, as well as to see the status of connected channels, and to reconfigure or disable them.

Retail 52

Retail Order Management Customer Service Sales 52