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New Perficient Research Reveals Mid-Market Priorities for Order Management Selection

Perficient Digital Transformation

We surveyed mid-market B2B professionals to learn more about their priorities when selecting an order management system (OMS). ” Focus on Financially-Driven Justifications The findings reinforce that mid-market B2B leaders take a financially-driven approach when evaluating order management investments.

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Elevating the In-Store Experience Through Order Management

Perficient Digital Transformation

With this in mind, it is crucial for retailers to consider the benefits of investing in technology that allows customers to access their order information online regardless of the purchase channel. It is no longer acceptable to make an in-store purchase and not be able to retrieve order information digitally.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162
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Jump On the Automotive Commerce Bandwagon with Order Management

Perficient Digital Transformation

This got me thinking about automotive commerce and how businesses can leverage order management to help improve the car-buying experience for their customers. So, where does order management fit into this? The chatbot market is set to expand at a remarkable 23.3% We hear a lot about automotive commerce.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130
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Everything You Need To Know About Salesforce CRM

31 West

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. Its key objective is to establish seamless collaboration between sales departments.

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From Chaos to Harmony: The Transformative Role of Supply Chain Orchestration | Blog

Everest Group

Supply chain orchestration is the comprehensive coordination and synchronization of all activities and processes involved in the supply chain—from planning to logistics and after-sales services. Multiple teams can then leverage the data for predictive and prescriptive analytics, real-time visibility, and data-driven decision-making.