Remove Marketing Remove Order Management Remove Streamline Operations
article thumbnail

Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162
article thumbnail

Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Identifying Supply Chain Automation Opportunities

Automation Anywhere

For manufacturers, top of mind is finding new ways to streamline operations. Automating order management Why was order management put into the pursue quadrant? The challenge Many manufacturers have non-standard order management processes within their supply chains. First it is very high volume.

article thumbnail

Why Anypoint Platform is the Best Choice for API Management

Groove Technology

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. This, in turn, leads to increased revenue and growth opportunities.

article thumbnail

HCL Commerce Customization Capabilities: Empowering Businesses with Tailored E-commerce Solutions

Perficient Digital Transformation

HCL Commerce enables businesses to implement personalized product recommendations, targeted marketing campaigns, and dynamic content based on customer behavior, demographics, and purchase history. This includes order management, inventory management, pricing and promotions, customer segmentation, and more.

article thumbnail

Logistics Software Development

Groove Technology

According to Research and Markets, the increasing use of IoT and emerging technologies across industries will accelerate the growth of Connected Logistics. The Global Connected Logistics market is expected to grow at a CAGR of 17.5% Adoption of logistics software streamlines operations and eliminates process headaches.

Software 130
article thumbnail

Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. This strategic shift not only handles operational demands but also enhances customer satisfaction. The digital marketplace is bustling, and effective customer service is more crucial than ever.