Everest Group

NOVEMBER 21, 2024

The State of the CPG-Retail GBS Market Continues to Evolve, highlighting emerging trends and new opportunities for growth and innovation.

Retail 130

Retail Marketing Global Business Services Shared Services 130

Everest Group

OCTOBER 12, 2023

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

Marketing 130

Marketing Nearshoring Offshoring Global Business Services 130

Everest Group

SEPTEMBER 8, 2022

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. LIVE WEBINAR. September 8, 2022 |. 9 am CDT | 10 am EDT | 3 pm BST | 7:30 pm IST.

Marketing 130

Marketing Service Sourcing Shared Services 130

Chazey Partners

JANUARY 14, 2020

This latest State of the Global Shared Services Market Report updates the research on the trends and characteristics of today’s Shared Services Organizations. Changes that … 2019 State of the Global Shared Services Market Report Read More ».

Shared Services 52

Shared Services Marketing Service Research 52

Everest Group

DECEMBER 7, 2022

Export Services Market. VIEW THE FULL REPORT.

Marketing 130

Marketing Service Global Business Services Shared Services 130

Everest Group

NOVEMBER 10, 2023

I’ve never seen such a mismatch of supply and demand in the shared services space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there are a surprising number of experienced shared services professionals out on the street. How were they orchestrated?

Shared Services 147

Shared Services Jobbing Global Business Services Streamline Operations 147

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 130

Analytics Marketing Shared Services Outsourcing 130

Premier BPO

AUGUST 2, 2024

Furthermore, the agility offered by the partnership allows companies to quickly respond to market changes, adopt new technologies, and implement digital strategies. The nonstop operations help accelerate timelines, reduce time to market new products and services, and respond faster to customer needs.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

JULY 2, 2024

Location Activity VIEW THE FULL REPORT

Marketing 130

Marketing Global Business Services Shared Services Offshoring 130

ScaleHub

DECEMBER 1, 2022

We’re proud to introduce Jacquelyn McMullen as Global Marketing Director. As a certified digital marketing professional with over ten years of experience, Jacquelyn comes to ScaleHub with a wealth of experience in the FinTech industry. This is an exciting mission for the global market. ScaleHub’s global team continues to grow!

Marketing 98

Marketing Business Process Outsourcing BPO Shared Services 98

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023.

Retail 147

Retail Marketing Global Business Services Company Focus 147

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

OCTOBER 12, 2023

Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.

Marketing 130

Marketing Global Business Services Shared Services Service 130

Everest Group

NOVEMBER 28, 2023

CIOs, CTOs HR leaders IT and BPO strategy heads GBS heads GCC heads Shared Services leaders IT and BPO department heads Global sourcing managers Anish Agarwal Practice Director Rohitashwa Aggarwal Partner Nikhil Malhotra Practice Director Shivani Singh Senior Analyst Related Content: Global Business Services (GBS) State of the Market 2023: Onward and (..)

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

FEBRUARY 13, 2024

GBS leaders Enterprise executives COOs GCC leaders IT/BPO department heads Global sourcing mangers GBS / Shared services center heads Global services leaders Locations heads Piyush Dubey Practice Director Bharath M Vice President Meghna Thomas Senior Analyst Related Content: The State of the GBS Market: Opportunities and Success Strategies for GBS (..)

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. Companies with reliable outsourcing partnerships can quickly adjust to changing market demands. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JUNE 10, 2024

This surge in GIC build and expansion is coming at the expense of the third-party services market. An increasing number of companies have started their own Global In-house Centers (GICs) (also known as captives), and companies that have existing GICs have been expanding the scope of what those GICs do.

Marketing 100

Marketing Service Global Business Services Shared Services 100

Everest Group

DECEMBER 12, 2023

IST In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

NOVEMBER 21, 2024

GBS Organizations have the potential to impact several pivotal opportunity areas, driving innovation and value across key business functions.

Marketing 130

Marketing Global Business Services Shared Services Service 130

Everest Group

JULY 2, 2024

Global Services VIEW THE FULL REPORT

Service 130

Service Marketing Global Business Services Shared Services 130

Everest Group

JANUARY 24, 2024

ACT As macroeconomic uncertainty continues to reign, the APAC market is becoming steadily more desirable for global services. With unique talent availability and growth potential, the APAC market could be key for both buyers and providers in 2024. How will generative AI impact the IT-BP services industry in APAC?

Service 130

Service Shared Services Sourcing Marketing 130

Everest Group

DECEMBER 7, 2022

Global Services. VIEW THE FULL REPORT.

Service 130

Service Marketing Global Business Services Shared Services 130

Everest Group

MARCH 11, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 147

Service Retail Manufacturing Banking 147

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing. LEARN MORE ABOUT Top Service Providers

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

NOVEMBER 21, 2024

Explore the Top Challenges and Key Future Focus Areas for CPG-Retail GBS Leaders, providing insights into strategies for overcoming obstacles.

Retail 130

Retail Marketing Global Business Services Shared Services 130

Everest Group

DECEMBER 12, 2023

Learn the alterations in resourcing strategy outlined for the upcoming three years as per Everest Group's most recent outsourcing-insourcing report.

Outsourcing 130

Outsourcing Marketing Shared Services Global Business Services 130

Everest Group

OCTOBER 12, 2023

Learn why GBS organizations should use programmatic approach in change management and how this 12-step program will assist in it.

Management 130

Management Marketing Global Business Services Shared Services 130