NoonDalton

NOVEMBER 29, 2023

Outsourcing operations to remote teams has become more than just a strategic choice—it’s a pivotal component of modern business practices. This shift, accelerated by technological advancements and a changing global economy, has opened doors to a myriad of opportunities for businesses of all sizes.

Outsourcing Operations 52

Outsourcing Operations Outsourcing Out-Tasking Right-Sizing 52

NoonDalton

DECEMBER 1, 2021

Customer support outsourcing is an enticing concept for many businesses. Unfortunately, there is no such thing as a one-size-fits-all approach, and there is no silver bullet to help the process go faster. Here are five practical tips for running a smooth customer service outsourcing operation. Invest In the Right Tools.

Customer Support 95

Customer Support Outsourcing Call Center Right-Sizing 95

Magellan Solutions

JULY 21, 2023

Outsourcing allows businesses to enjoy advantages such as: Specialized expertise Access to the latest technologies Streamlined business processes Cost saving Increased efficiency and productivity Flexibility Focus on core tasks Selecting the right outsourcing partner can help companies improve efficiency and optimize business processes.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Zinnov

OCTOBER 18, 2023

While it is undeniable that accessing global talent is fundamental to achieving sustained competitive advantage, companies face a conundrum when choosing the right model of globalization – Insourcing or Outsourcing. On the contrary, research suggests that outsourced projects take 4X the time to complete a project than normal.

Outsourcing 52

Outsourcing Offshoring Reduced Overhead Right-Sizing 52

Magellan Solutions

JULY 13, 2020

To help meet market demands, some companies turn to SaaS outsourcing. What is SaaS outsourcing? For starters, SaaS outsourcing is the process of hiring a third party service provider to take over certain aspects of a SaaS business. If disaster strikes your area, your outsourced operations shall continue.

Outsourcing 52

Outsourcing Data Entry Call Center Business Process Outsourcing 52

SIG Speaks

JULY 28, 2021

The objectives established for the outsourcing operation were not in dispute. The company wanted to regain control in its approach to outsourcing. After extensive evaluation, the company partnered with SMC Squared to strategically “right-source” the execution. The culprit was the deteriorating execution. THE SOLUTION.

Co-Sourcing 40

Co-Sourcing Offshoring Right-Sizing Retail 40

NoonDalton

NOVEMBER 6, 2023

This led to the realization that with the right infrastructure, training, and trust in their employees, companies could maintain, if not enhance, productivity without the need for constant physical oversight. This could include completing online training, participating in virtual team meetings, or managing administrative duties remotely.

Outsourcing 52

Outsourcing Flexibility Jobbing Retail 52