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Outsourcing, Offshoring, and Onshoring: What You Need to Know About Global Location Selection in 2023 | Webinar

Everest Group

ON-DEMAND WEBINAR. Outsourcing, Offshoring, and Onshoring: What You Need to Know About Global Location Selection in 2023. The current outsourcing climate is showing an increase in offshoring and nearshoring, and organizations are scrambling to adjust their global location selection strategies.

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The Talent Crisis Mystery: Scarcity in Times of Layoffs | Webinar

Everest Group

Live Webinar The Talent Crisis Mystery: Scarcity in Times of Layoffs February 16, 2023 | 9 a.m. In this webinar, our experts will look at the fundamentals of the talent market and uncover tools and techniques for building a successful talent strategy for 2023-2024. What questions will this webinar answer for participants?

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Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Everest Group

Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” The webinar deck and recording are available for complimentary download. Register here to watch the webinar on demand and receive a complimentary copy of the deck. About Everest Group.

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Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

Everest Group

Evolving shoring dynamics: We anticipate a significant increase in offshoring and nearshoring activities continuing this year. You can also catch up on the latest insights with our webinar on demand, The Generative AI Advantage in Enterprise CXM Operations.

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Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

Activity in offshore locations experienced an increase, providing evidence of post-COVID economic recovery, particularly in India and China; however, offshore activity has not yet reached pre-COVID levels. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals.

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Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

Everest Group

Enhanced delivery capabilities in Latin America : Labor-cost pressures, the talent shortage in onshore North America, and the desire to relocate some offshore operations closer after the pandemic have increased Latin America’s attractiveness for nearshore delivery capabilities.

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

Enterprise buyers of CX services are keen to balance their locations portfolio to manage business continuity risks for nearshore and offshore services. Learn more about location strategy in our webinar, 5 Ways to Transform Your Workforce and Location Strategy Amid Global Uncertainties , or contact us.

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