Everest Group

FEBRUARY 16, 2023

Live Webinar The Talent Crisis Mystery: Scarcity in Times of Layoffs February 16, 2023 | 9 a.m. In this webinar, our experts will look at the fundamentals of the talent market and uncover tools and techniques for building a successful talent strategy for 2023-2024. What questions will this webinar answer for participants?

Nearshoring 130

Nearshoring Offshoring Research Outsourcing 130

Everest Group

OCTOBER 5, 2021

LIVE WEBINAR. Join our experts for this webinar as they spotlight the current state of the European global services market and deliver insights on how enterprises can capitalize on and navigate the change. What questions will the webinar answer for the participants? Register for the Webinar. October 5, 2021 |.

Marketing 130

Marketing Service BPO Offshoring 130

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

Outsourcing 130

Outsourcing Offshoring Co-Sourcing BPO 130

Everest Group

APRIL 11, 2024

After a turbulent past year, 2024 holds great promise for CXM outsourcing, with generative AI and other technologies poised to transform contact center operations. Amid the tumultuous landscape of 2022-23, the Customer Experience Management (CXM) outsourcing indust ry faced a barrage of challenges.

Outsourcing 147

Outsourcing Nearshoring Offshoring Customer Service 147

The Scalers

NOVEMBER 30, 2022

This is when companies start exploring how to integrate offshore development teams into their business. Creating an offshore development centre (ODC) became a popular alternative to expand a company’s teams in primary locations, given limited resources and skyrocketing prices of office and developer salaries.

Offshoring 94

Offshoring Co-Sourcing Engineering E-Commerce 94

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” Put another way, don’t miss the forest for the trees.”.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

MAY 16, 2022

In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. This has led to increased outsourcing interest, even among smaller enterprises. How to enter the land down under?

Banking 130

Banking Outsourcing Marketing Regulations 130

Everest Group

APRIL 28, 2022

Sharing sensitive data with outsourcing providers in today’s interconnected digital world has increased organizations’ vulnerability to cyberattacks, making it more important than ever to have an effective supplier cyber risk management strategy. Best practices for developing a supplier cyber risk management strategy.

Risk Management 130

Risk Management Risk Management Management Cybersecurity 130

Everest Group

MAY 18, 2022

Enhanced delivery capabilities in Latin America : Labor-cost pressures, the talent shortage in onshore North America, and the desire to relocate some offshore operations closer after the pandemic have increased Latin America’s attractiveness for nearshore delivery capabilities.

Business Process Outsourcing 130

Business Process Outsourcing BPO Marketing E-Commerce 130

Everest Group

OCTOBER 20, 2023

Offshore locations and tier 2/3 cities are being considered to optimize costs To manage growing cost pressures, a key strategy for global leaders entering 2023 was continuing to leverage offshore locations and exploring alternative delivery strategies, such as leverage of tier 2/3 cities. This has led to muted growth (0.5-2%)

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MARCH 10, 2023

Here are some strategies that enterprises can consider to optimize their T&S/content moderation investments: Consider outsourcing as an option: Maintaining and managing a large talent pool for T&S can be costly.

Regulations 147

Regulations Offshoring Research Out-Tasking 147

Everest Group

SEPTEMBER 18, 2024

Job overview This role is part of the Commercial and Solution Analytics (CSA) practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. Strong Analytical skills and problem-solving ability underpins this role, as Pricing of complex deals has many moving parts.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

MARCH 16, 2023

This could also cause spending slowdowns this quarter for IT outsourcing suppliers. We expect an increase in offshoring intensity and a push for captive setup conversations through a build-operate-transfer (BOT) model approach. A solutions mindset will resonate more soundly with clients than a pure talent-led play.

Banking 130

Banking Service Right-Sizing Risk Management 130

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

MAY 10, 2022

We have noted several new technical support locations being set up in Sub-Saharan Africa by third-party outsourcing providers serving European and other English-speaking global markets. Enterprise buyers of CX services are keen to balance their locations portfolio to manage business continuity risks for nearshore and offshore services.

Service 130

Service Third Party Outsourcing Government Regulations 130

SIG Speaks

JULY 30, 2021

As demand continues to rock supply chains, we prepare for the future of procurement and risk mitigation with a host of exciting resources, industry research and webinars to elevate you in your role. Power Hour Webinars. August Microlearning by SIG University: Contracting and A Holistic Approach to Risk Management. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

NOVEMBER 2, 2021

As the need for change and innovation continues to grow, companies are rapidly shifting focus towards outsourcing as a solution to assisting in digital innovation. Outsourcing’s Impact on Organizational Change Management. The key to avoiding consulting creep is not to outsource the critical control of your IT. Consulting Creep.

Co-Sourcing 40

Co-Sourcing Offshoring Outsourcing Accounting 40

SIG Speaks

SEPTEMBER 1, 2021

with a host of exciting resources, industry research and webinars to elevate you in your role. Power Hour Webinars. In this webinar, Bryan Littlefair, CEO of Cambridge Cyber Advisers and past Global CISO of Vodafone Group and Aviva, will share his experience designing third-party risk management programs that align with procurement. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40