Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Durban Durban stands out as a cost-effective contact center destination, offering up to 70% lower operational costs than tier-2 cities in high-cost countries.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Intugo

MAY 8, 2024

The Advantages of Customer Service Outsourcing in Mexico Nowadays, customer service stands as the cornerstone of success. Simultaneously, Mexico has become a hub for outsourced customer services, offering factors that make it a preferred choice for businesses globally.

Customer Service 52

Customer Service Outsourcing Service Government 52

NoonDalton

DECEMBER 11, 2023

At Noon Dalton, we’ve always believed that outsourcing can and should be more than just a cost-cutting tool. This belief is at the heart of what we call ‘sustainable outsourcing,’ a concept that is reshaping the way we think about and deliver our services.

Outsourcing 52

Outsourcing Regulations Efficiency Outsourcing Operations 52

NoonDalton

NOVEMBER 6, 2023

Integrating Noon Dalton’s Outsourcing Strategy with Hybrid Work Models Incorporating an outsourced model into hybrid work structures can present significant advantages, particularly when leveraging the expertise of a company like Noon Dalton, which has a proven multi-year strategy.

Outsourcing 52

Outsourcing Flexibility Jobbing Retail 52

Magellan Solutions

NOVEMBER 10, 2020

If so, legal process outsourcing (LPO) is your best bet. People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? LPO offshoring is the process of outsourcing legal processes to an overseas provider.

Offshoring 59

Offshoring Legal Services Nearshoring Outsourcing 59

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Therefore, they need someone that can guide them throughout the outsourcing process. That’s why more than the pricing, small business owners should be more meticulous in finding the right outsourcing partner.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

31 West

FEBRUARY 7, 2025

Hunting for trusted IT outsourcing companies? You bet this approach allows you to significantly lower operational costs associated with hiring, training, and maintaining in-house staff. When Hiring an Outsourcing Team Makes Sense? Many of us have heard about IT outsourcing; it is a real trend today.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Out-Tasking 130