Premier BPO

JUNE 7, 2024

Strategic Advantages Beyond Cost Savings Outsourcing presents a strategic solution that can unlock many benefits as it provides access to specialized expertise currently unavailable on your team to tackle complex challenges. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Magellan Solutions

JULY 13, 2022

Healthcare Shared Services for your Medical Center. Healthcare Shared Services – What You Need To Know. Shared services is not a concept for some, as the practice is being applied to many businesses, especially in small and medium sized enterprises (SMEs) , where saving money and time is of the essence. .

Shared Services 40

Shared Services Healthcare Service BPO 40

Everest Group

APRIL 7, 2022

While this is a growing trend, alternative talent for most companies is typically less than 15% of the total workforce, especially for IT and niche skills Innovative talent sourcing and acquisition strategies The quest for the right skill sets and talent is driving organizations’ hiring decisions and motivating them to try new operating models.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

SEPTEMBER 30, 2024

Initially, GCCs were primarily established for cost arbitrage, overseeing basic support functions such as IT services , back-office operations, and customer support. However, today’s GCCs have moved up the value chain, delivering a wide array of strategic GCC functions.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MARCH 23, 2022

Our research shows that 70% of teams are likely to operate in hybrid models moving forward. This increase is more apparent for IT and engineering skills; however, we’re seeing increases across various roles and skills, including finance, supervisory, managerial, senior executives, business operations, and others.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Magellan Solutions

MARCH 19, 2021

Cutting operations cost. Cutting costs is one of the most common attractions. This is one of the many reasons why industries decide on offshoring their operations. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Also called an offshore shared service.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52