IBM Services

SEPTEMBER 19, 2023

AI-enhanced network optimization could benefit CSPs in a multitude of ways: not only can it add to a company’s competitive advantage by enhancing service for customers, but it can also help manage operating costs by addressing the strain on resources and helping CSPs and NEPs alike to avoid over-or under-provisioning resources.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Automation Anywhere

FEBRUARY 4, 2021

A top trend Gartner has listed hyperautomation as one of the top strategic technology trends for 2020 and 2021 , predicting it will play a significant role in the years ahead to help lower organizations’ operating costs. How does hyperautomation differ from other types of automation, in particular intelligent automation?

Robotics Process Automation 97

Robotics Process Automation Sales Automation Healthcare 97

Automation Anywhere

OCTOBER 29, 2020

That manual effort can slow down the process—affecting efficiency and productivity—and opening the door to errors. Robotic Process Automation (RPA), especially when combined with artificial intelligence (AI) to support intelligent automation , can enhance the efficiency and accuracy and reduce the related costs of procurement.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

MARCH 5, 2021

Robotic Process Automation (RPA) continues to be a top trend. Limited cost savings/benefits The cost savings and benefits of RPA , whether on-premises or in the cloud over legacy, manual solutions for business, are well documented. RPA can cut operating costs. between 2020 and 2027.

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Operational Costs 98

Automation Anywhere

OCTOBER 27, 2020

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. However, choosing between RPA and AI can be challenging, as each has unique strengths for different business processes.

Automation 105

Automation Inventory Management Robotics Process Automation Sales 105

Hyland

JUNE 23, 2022

The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. Anticipate the needs of users and customers.

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Automation Anywhere

NOVEMBER 17, 2021

Gartner has named hyperautomation as one of the top technology trends for 2020 , 2021 , and now 2022 , predicting it will play a significant role in the years ahead to help lower organizations’ operating costs and find new revenue sources. Intelligent automation is actually a subset of hyperautomation.

Robotics Process Automation 94

Robotics Process Automation Out-Tasking Automation Reduced Costs 94

Automation Anywhere

OCTOBER 6, 2021

Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Metasource

SEPTEMBER 15, 2022

BPA solutions typically consist of document capture , workflow automation , and robotic process automation (RPA) software. Document capture software efficiently extracts critical information from documents during the scanning process and passes it off to the correct system for electronic storage. Human Resources.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Mattsen Kumar

MAY 7, 2024

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It allows businesses to access a team of experienced professionals through contact center outsourcing for a fraction of the cost of hiring full-time employees.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

The Hackett Group

SEPTEMBER 26, 2024

(NASDAQ: HCKT), Digital World Class ® procurement organizations can expect staff productivity to increase by 54% and process costs to be cut by 47% with the adoption of generative artificial intelligence (Gen AI). times greater than that of their peers – up from 2.2 times greater in 2019.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

The Hackett Group

JULY 13, 2021

The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. For example, FRSS applied robotic process automation (RPA) techniques to automate data extraction and consolidation.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

NoonDalton

DECEMBER 9, 2024

Robotic Process Automation (RPA) Robotic Process Automation (RPA) is revolutionizing back-office operations like data entry, invoice processing, and payroll management. In 2025, BPO providers will expand the use of RPA to ensure greater accuracy and efficiency in these processes.

BPO 52

BPO Outsourcing Robotics Process Automation Cybersecurity 52

NoonDalton

JULY 31, 2023

KPOs and Technological Influence: A New Age in Outsourcing The industry didn’t stop at simple outsourcing services; it transitioned into Knowledge Process Outsourcing (KPO), delivering value-added, domain-specific expertise in areas like legal services, healthcare consulting, and financial analysis.

BPO 52

BPO Robotics Process Automation Business Process Outsourcing Outsourcing 52

Capgemini

JANUARY 19, 2022

In the back office, robotic process automation (RPA) bots handle routine work such as data entry and status updates, logging transactions and feeding customer information back into the unified knowledge base for analysis that may be useful not just in future, but even in the moment. Highly complex queries are routed to agents.

Robotics Process Automation 52

Robotics Process Automation Data Entry Call Center BPO 52

The Hackett Group

FEBRUARY 2, 2022

The Hackett Group’s own 2022 Key Finance Issues Study shows significant investments are being made in improving analytical, modeling and reporting capabilities (86%); reducing operational cost through greater process automation (66%); implementing new finance technologies, including robotic process automation, cognitive computing, chatbots and blockchain (..)

Finance 52

Finance Robotics Process Automation Analytics Sourcing 52

SIG Speaks

DECEMBER 28, 2021

When properly implemented, an organization can achieve many benefits by using IPA, such as reducing operating costs, enhancing the customer experience, reducing risk, or improving compliance adherence. . First, Robotic Process Automation, or RPA, is a tactical approach to beginning a transformative intelligent automation journey.

Automation 40

Automation Robotics Process Automation Sourcing Strategic Sourcing 40

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Metasource

JANUARY 27, 2022

Hyperautomation goes a step further than traditional automation by incorporating intelligent technologies, like robotic process automation (RPA) and artificial intelligence (AI), to create a more sophisticated level of automation that can learn and evolve. More Hype Around Hyperautomation.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Metasource

JULY 12, 2023

Businesses achieve a wide range of benefits, including: Decreased Costs: By streamlining workflows, business process management helps organizations save money on operational costs, redundant tasks, human errors, and more. How Does Automation Fit into Business Process Management?

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Magellan Solutions

MAY 8, 2024

Enter IT process automation services—the secret sauce for facilitating operations and maximizing output. Robotic Process Automation (RPA) Imagine having a team of digital workers who always stay energized, never make mistakes, and never complain about tedious, repetitive tasks.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

IBM Services

APRIL 25, 2024

Benefits : 360-degree customer view Increased sales and retention Faster problem resolution Digitizing administrative processes Organizations are increasingly turning to BPR to digitize and automate administrative processes to reduce human errors. In all, agents’ pre-and-post-call workloads were reduced by 30%.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Capgemini

OCTOBER 6, 2023

It’s easy and natural for patients to use – and it lowers operational costs, too. Improving data extraction accuracy A major organization employed a team to painstakingly pick out relevant data manually from multiple documents and create summaries, but the process was slow and was also prone to errors and rework.

Robotics Process Automation 52

Robotics Process Automation Healthcare Automation Operational Costs 52

Automation Anywhere

JUNE 1, 2021

Mostly manual operations : Many of the issues the IT service desk handles are repetitive—and yet time-consuming, including resetting passwords and conducting security verifications for locked accounts. And they can monitor cloud infrastructure resources, shutdowns, and unused resources to reduce cloud operating costs.

Service 52

Service Robotics Process Automation Automation Labor Costs 52

Magellan Solutions

AUGUST 19, 2021

Next-generation banking automation will enable banks and credit unions to use sophisticated workflows to execute complex processes. . Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. AI for Data Analytics.

Banking 52

Banking Retail BPO Finance 52

IBM Services

NOVEMBER 22, 2023

With a lens into the entire organization, employees are no longer tasked with tracking down the right data set or the employee who knows how a certain process works and can instead focus on more important tasks and projects. These technologies support the automation and intelligent suggestion features in ERP software applications.

Out-Tasking 65

Out-Tasking Data Entry Software Robotics Process Automation 65

Mercans

FEBRUARY 23, 2023

The most cited tradeoffs are the opportunity for greater control and flexibility (arguably the pillars of organizational agility) with a global technology approach vs. the opportunity to reduce operating costs and risks via an outsourcing model. where bespoke tools aren’t needed for every process automation use case).

Payroll 58

Payroll Outsourcing Robotics Process Automation Software 58

Planergy Software

FEBRUARY 3, 2022

Unlike business process automation, business process management doesn’t identify specific systems, fools, or software used to improve workplace processes. BPA vs. Robotic Process Automation (RPA) Both BPA and RPA are meant to execute business functions with automation.

Automation 52

Automation Out-Tasking Robotics Process Automation Finance 52

Planergy Software

OCTOBER 6, 2022

Examples of such technologies include artificial intelligence, machine learning, robotic process automation (RPA), and low-code tools. Automation vs. Hyperautomation With the increasing importance of customer experience in the insurance industry, businesses must implement technologies that make customers’ lives better.

Automation 52

Automation Finance Human Resources Reduced Costs 52

Groove Technology

JANUARY 15, 2025

Robotic Process Automation (RPA) in DevOps RPA integrates AI into DevOps workflows, automating essential yet routine operations. Real-World Example : A fintech startup launched a fully operational mobile app in 3 months by utilising AI for prototype testing.

Software 130

Software Analytics Engineering Automation 130

Planergy Software

MARCH 13, 2025

Whether its a lack of staffing, an increase in invoices that need to be processed, or outdated manual processes causing costly delays, many businesses turn to accounts payable outsourcing services to get back on track. This includes using the latest AI and Robotic Process Automation (RPA) to improve services end-to-end.

Accounting 52

Accounting Outsourcing Data Entry Automation 52

Capgemini

OCTOBER 11, 2024

However, despite the excitement, AI process optimization has faced significant practical application challenges. Historical attempts at process improvement, from re-engineering to robotic process automation (RPA) have often fallen short of expectations.

Engineering 52

Engineering Research Collaborations Out-Tasking 52