Perficient Digital Transformation

NOVEMBER 1, 2021

Sood provided a key piece of advice to organizations looking to incorporate a DSV into their strategy, “The first step towards considering drop shipping is to ensure your current systems are adequate enough to handle the growth that comes along with it, starting with an order management system which ties all the solutions and data together.”.

Order Management 115

Order Management Retail Collaborations Management 115

Zinnov

SEPTEMBER 18, 2024

By doing so, Adidas aims to streamline its Supply Chain Management and Finance functions, complementing its operations in the US market. This move by Adidas is part of a larger trend that’s reshaping the Global Retail landscape. 1 Retail GCC Destination? 1 Retail GCC Destination? The result?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Capgemini

JUNE 3, 2024

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52

Retail Insurance Finance Manufacturing 52

Perficient Digital Transformation

OCTOBER 14, 2021

Retailers are turning to modern supply chain systems, specifically order management, to determine how to manage inventory, visibility, and supply production. Digital Analytics in Order Management. Prior to the pandemic, organizations heavily relied on ERPs to streamline order fulfillment.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

Perficient Digital Transformation

JUNE 22, 2023

In today’s highly competitive retail landscape, providing exceptional customer experiences is paramount to success. Customers now demand seamless interactions across multiple channels, personalized services, and real-time access to product information.

Retail 52

Retail Inventory Management Sales Sourcing 52

Perficient Digital Transformation

APRIL 15, 2022

In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to purchase products either in-store or digitally. . Higher Profitability. Perks, Perks, and Perks.

Sales 69

Sales Retail Order Management Flexibility 69

Designveloper

OCTOBER 23, 2021

It’s no secret that eCommerce has changed retail as we know it. A B2B platform usually works by managing all aspects of your business within its system – from marketing and customer service to merchandise management and financials. Order management. Customer service. Multiple Price Lists.

Order Management 105

Order Management Retail Accounting Sales 105

Perficient Digital Transformation

MARCH 21, 2022

A retail storefront provides the perfect mix of servicing customers in the ways they want. Some of us will order online and are fine with 2–3-day delivery. Traditionally, a consumer places an order and it’s shipped to their home via a centralized or localized distribution center. I’m glad you asked – here’s why.

Retail 69

Retail Order Management Management Service 69

Perficient Digital Transformation

JUNE 27, 2023

The growth of online shopping, accelerated by the COVID-19 pandemic, has led retailers to explore new avenues like eBay, Amazon, Walmart, Farfetch, and other marketplaces to sell their products and reach customers. Additionally, it allows you to leverage the existing infrastructure of the marketplace to manage additional orders seamlessly.

Order Management 52

Order Management Retail Customer Service Customer Support 52

Perficient Digital Transformation

SEPTEMBER 28, 2021

Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States. Other Benefits to the Feature.

Order Management 52

Order Management Retail Management Service 52

Perficient Digital Transformation

NOVEMBER 24, 2021

In the newly published white paper, Top 6 Challenges of Drop Ship Vendor Management , we learn more about utilizing drop-ship vendor management (DSVs) and why they’ve become extremely popular for most organizations and retailers to expand their product range and test new products. Financial models. How will you pay your DSVs?

Retail 69

Retail Order Management Collaborations Management 69

NoonDalton

APRIL 24, 2024

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing? Why Outsource Customer Service?

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

IBM Services

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts. Choice of how to order, where and when they can have it delivered or picked up, and their post-order service options.

Order Management 80

Order Management Sales Retail Management 80

Perficient Digital Transformation

MAY 15, 2023

Not long ago, requesting reviews for online purchases was one of your only options for getting feedback on products and services. Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item.

Retail 64

Retail Order Management Sales Accounting 64

Magellan Solutions

JUNE 10, 2021

Non-voice Outsourced Customer Support Services is reshaping the industry as we know it. In fact if you look at the statistics alone, you will see that there are desirable numbers under non-voice services. Hence, we believe that non-voice outsourced customer support services are the future of call centers, BPOs and SMEs.

Customer Support 52

Customer Support Outsourcing Call Center Service 52

Perficient Digital Transformation

MAY 15, 2024

In today’s world, every retailer’s biggest challenge is to ensure the shopper’s loyalty, and retailers are constantly dealing with this. Retailers need an intelligent and efficient supply chain to deliver the product. It is designed to revolutionize order promising and fulfilment in the ever-evolving world of commerce.

Retail 52

Retail Operational Costs Order Management Efficiency 52

Perficient Digital Transformation

AUGUST 8, 2023

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. OM sits at the intersection of supply and demand.

Order Management 52

Order Management Call Center Retail Design 52

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. What is Anypoint Platform?

Management 130

Management Design Streamline Operations Flexibility 130

Perficient Digital Transformation

MAY 20, 2024

Benefits of Going D2C Legacy brands selling through traditional retail partners face stiff competition from D2C upstarts leveraging digital channels to build direct consumer relationships – think Dollar Shave Club, Warby Parker, and Casper mattresses. How to Go D2C Using Now/New/Next Now the question is “How can our brand do that?”

Retail 52

Retail Order Management Marketing Efficiency 52

Perficient Digital Transformation

AUGUST 24, 2023

Precision In Inventory Management and Availability Alongside a curated product list, a critical assessment revolves around inventory management and the formulation of publishing rulesets. Unlike conventional ERP solutions, these rules often reside within an Order Management System (OMS).

Inventory Management 98

Inventory Management Manufacturing Sales Call Center 98

Simplr

JULY 14, 2023

Ask yourself— how can your customer service experience help customers derive even more value from your products or services? Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot. Generative AI (GenAI) is making these dreams a reality.

Retail 52

Retail Order Management Efficiency Customer Service 52

Simplr

JULY 14, 2023

Ask yourself— how can your customer service experience help customers derive even more value from your products or services? Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot. Generative AI (GenAI) is making these dreams a reality.

Retail 52

Retail Order Management Customer Service Automation 52

Capgemini

MARCH 24, 2023

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

Order Management 52

Order Management Right-Sizing Retail Call Center 52

IBM Business Partners

MAY 17, 2024

Explore commerce consulting services Creating seamless experiences for skeptical users It’s been a swift shift toward a ubiquitous use of AI. According to a recent report from the IBM Institute for Business Value , half of CEOs are integrating generative AI into products and services.

E-Commerce 64

E-Commerce Order Management Retail Automation 64

Perficient Digital Transformation

FEBRUARY 19, 2024

The introduction and expansion of same-day delivery services have particularly spotlighted the intricate balance between customer expectations and operational feasibilities. Same-day delivery has transitioned from a luxury to a standard expectation, pushing retailers to adapt swiftly.

Retail 52

Retail Inventory Management Labor Costs Design 52

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Perficient Digital Transformation

MAY 24, 2023

B2C means business-to-consumer ecommerce, also known as retail ecommerce, is a business strategy that incorporates sales between online businesses and customers. Integration with Salesforce: Integrates with other Salesforce products like Service Cloud, Marketing Cloud to offer an integrated overview of interactions of customers.

E-Commerce 59

E-Commerce Retail Sales Order Management 59

IBM Services

DECEMBER 1, 2023

ERP solutions are built to meet the needs of organizations across multiple industries including retail, consumer products, industrial, energy and utilities and government (including defense). It also removes the need of having dedicated servers specifically for this business management solution.

Inventory Management 91

Inventory Management E-Commerce Supply Chain Management Software 91

IBM Business Partners

JUNE 7, 2021

Jon: First of all, let me say that I really like where you’re going with the Program because I think it helps the Service Partners like ourselves, much more than before. Now it’s really about services. Customers order something, but when they want to send it back, retailers have to deal with those added costs.

Retail 52

Retail Order Management Software Cybersecurity 52

Perficient Digital Transformation

NOVEMBER 9, 2022

With MuleSoft’s API Led connectivity approach, the integration strategy of the enterprises is now going towards more reusability with quicker deliverables of projects through discovery, self-service, and reusability. Below Diagram suggests how an Event Driven Architecture Key Players can be used in Retail Domain.

Retail 64

Retail Order Management Reduced Costs Healthcare 64

IBM Business Partners

JUNE 30, 2023

​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers. . ​ B2B companies are under unexpected pressure to deliver digital experiences on par with those in the consumer space, and capturing customer loyalty is trickier than ever.​

Manufacturing 62

Manufacturing Inventory Management Reduced Costs Order Management 62

Perficient Digital Transformation

OCTOBER 14, 2024

Organizations must manage a myriad of products and services, ensuring that they are sourced, purchased, and delivered efficiently. Optimized Purchase Order Management: Accurate item classification ensures that purchase orders are managed more efficiently.

Pharmaceuticals 52

Pharmaceuticals Manufacturing Strategic Sourcing Sourcing 52

Zinnov

SEPTEMBER 15, 2022

People are willing to pay for premium services in online shopping because it is no longer a luxury, but a necessity today – especially in the wake of a pandemic that confined us all to our phones and screens. It is not uncommon for people to shop online every single day. In the last two years alone, over USD 1.65

E-Commerce 52

E-Commerce Retail Design Flexibility 52

Obobo

JANUARY 13, 2023

Assuming you have a Maverick Order Tracking account, once you’ve placed an order with a participating retailer, you can track your order by logging in and selecting the ‘Track Orders’ option from the left-hand menu. What are the benefits of using Maverick Order Tracking?

Supply Chain Management 40

Supply Chain Management Retail Data Entry Accounting 40

Simplr

JUNE 14, 2023

From a digital maturity standpoint, there is also a big (and growing) discrepancy across industries, from banking and travel to retail and healthcare. Join us along with our customer, Solo Stove, who just launched one of the retail industry’s first generative AI chatbots. Will you be ready?

Retail 52

Retail Company Focus Sourcing Order Management 52

Anexa

JANUARY 30, 2023

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. Order management and real-time stock updates benefit businesses and ultimately can play a role in delivering great customer satisfaction.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

NoonDalton

NOVEMBER 18, 2024

The US Census Bureau data shows that core retail sales during the 2023 holiday season grew 3.8% This kind of spending surge can overwhelm even the most prepared businesses, with customer service teams often bearing the brunt of it. The pressure is on for businesses to deliver not only quality products but also stellar customer service.

Outsourcing 52

Outsourcing Sales Out-Tasking Efficiency 52