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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 59
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Five ways generative AI can help retailers improve the automotive customer experience

Capgemini

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52
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Why Anypoint Platform is the Best Choice for API Management

Groove Technology

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. This, in turn, leads to increased revenue and growth opportunities.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

But as businesses around the globe rapidly adopt the technology to augment processes from merchandising to order management, there is some risk. Disapproval of brands or retailers that use AI is as high as 38% among older generations, requiring businesses to work harder to gain their trust.

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. This strategic shift not only handles operational demands but also enhances customer satisfaction. The digital marketplace is bustling, and effective customer service is more crucial than ever.

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What is Maverick Order Tracking? – Definition

Obobo

Assuming you have a Maverick Order Tracking account, once you’ve placed an order with a participating retailer, you can track your order by logging in and selecting the ‘Track Orders’ option from the left-hand menu. What are the benefits of using Maverick Order Tracking?