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It comprises three core components: Data orchestration This involves aggregating data from all internal and external sources into a unified data lake, followed by rigorous cleaning, refining, and making the data usable across functions.
Let’s look at the core offerings under the Einstein banner in detail below: (Image source: Salesforce) Service Cloud : Service Cloud integrates customer service and field service needs onto the Einstein 1 Platform, connecting business data and apps to provide a complete view of every customer.
Let’s look at the core offerings under the Einstein banner in detail below: (Image source: Salesforce) Service Cloud : Service Cloud integrates customer service and field service needs onto the Einstein 1 Platform, connecting business data and apps to provide a complete view of every customer.
To show this with an example, consider one stream of business events sourced from an ordermanagement system. This stream provides a persistent, real-time log of all orders received. View the webinar to learn more about unlocking the value of transaction data flowing across your organization.
Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation. Will you be ready?
While a decent intent-based chatbot can answer basic, one-touch inquiries like ordermanagement, FAQs, and policy questions, LLM chatbots can tackle more complex, multi-touch questions. However, implementing an open-source LLM chatbot that isn’t fully integrated with a company’s systems poses many risks.
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