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Robotic Process Automation in Finance

Planergy Software

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. Download Free Copy. Written by.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Reach out to discuss this topic in depth. Despite the rapid rise of technology aimed to reduce the amount of human interaction in the contact center, such as robotic process automation (RPA) or Conversational AI (CAI), which has been around for many years, over 70% of service provider revenues are still coming from the voice channel.

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Identifying Automation Opportunities for Order-to-Cash

Automation Anywhere

Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process.

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What to Know About NLP

Automation Anywhere

If you don’t know what NLP is, the acronym stands for natural language processing (NLP). It’s a discipline within artificial intelligence and machine learning that allows machines to read human languages and unearth insights or meanings out of them and take action. And it can be employed in document processing.

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Although many GBS discussions over the past ten years have focused on optimization, process improvement, and automation, we may have forgotten the fundamental truth that three out of five GBS still actively outsource. This choice presents a number of options for the vast majority of enterprises.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). That’s due to the old programmer adage, “garbage in, garbage out.”

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Bringing Insights to a World of IoT Data

Automation Anywhere

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years.