Premier BPO

SEPTEMBER 10, 2024

1 Define a Data Strategy A comprehensive data strategy, mapped out with your business objectives, lays the groundwork for becoming a data-driven organization. However, understanding alone isn’t enough, as an organization needs to take some vital steps to overcome the intricacies of leveraging data-driven insights.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Implementing gen AI can improve the velocity of change, increasing the overall efficiency of existing tasks. Ultimately, this positions enterprises for continuous evolution and success.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Perficient Digital Transformation

MARCH 6, 2025

If GenAI is deployed correctly, it can provide easier daily tasks and boost employee productivity, especially among individuals with disabilities. “When designing with AI, teams should ask essential questions: Did we leave anyone out of this experience? Do we provide the proper training to design responsibly?

Design 64

Design Manufacturing Out-Tasking Administrative 64

Everest Group

JANUARY 25, 2024

Given the rising interest in gen AI across diverse applications, the lack of comprehensive research into LLM evaluation is striking. Building on inaugural research in this area, Everest Group has assesses LLM on multiple parameters and showcases how they rank against each other to help enterprises make the best and most informed decisions.

Right-Sizing 173

Right-Sizing Out-Tasking Research Accounting 173

Everest Group

AUGUST 31, 2023

In a groundbreaking announcement in July, OpenAI unveiled that it has tasked a dedicated team with creating technologies and frameworks to control AI that surpasses human intelligence. General AI General AI possesses human-like cognitive abilities and can perform various intellectual tasks across various domains.

Out-Tasking 147

Out-Tasking Government Regulations Collaborations 147

Everest Group

SEPTEMBER 14, 2023

Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog. Creating a strong employer brand perception is a challenging and intricate task that requires consistent efforts across various fronts.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Groove Technology

SEPTEMBER 30, 2022

Your grasp of this essential topic will determine how well you can make decisions concerning the organization of material, the flow of tasks, labeling, color schemes, and the design of interfaces, as well as everything else. Research Techniques. Research is what user experience design is built on. This is still the case today.

Design 130

Design Research Out-Tasking Sales 130

Everest Group

JULY 13, 2022

Robotic process automation (RPA) and Artificial Intelligence (AI)-based automation can significantly reduce the number of transactional tasks delivered manually, in addition to a few judgement-oriented tasks. Everest Group’s future of work research shows adoption of these technologies has accelerated during the pandemic.

Robotics Process Automation 130

Robotics Process Automation Out-Tasking Automation Research 130

Everest Group

SEPTEMBER 25, 2023

The true winner in this entire saga may well turn out to be Tesla, as it is poised to expand and enhance its market share in the EV segment. Everest Group’s Engineering Research & Development (ER&D) services analysts will continue to follow the developments and provide updates. 15, simultaneously targeting all three automakers.

Manufacturing 162

Manufacturing Out-Tasking Engineering Jobbing 162

Everest Group

DECEMBER 15, 2023

Reach out to us to discuss AI and D&A in customer experience further. AI takes CX a step further with instant support from chatbots, personalized recommendations, and task automation. Learn about our CX Excellence Membership for new insights and our latest research into the market.

Analytics 162

Analytics Out-Tasking Cybersecurity Automation 162

Premier BPO

FEBRUARY 9, 2023

Benefits of Chat GPT for businesses Chat GPT can provide numerous benefits to businesses, including: Increased efficiency: By automating repetitive tasks, Chat GPT can help businesses and startups save time and resources, allowing employees to focus on higher value activities. So why not give it a try and see how it can benefit your business!

Sales 130

Sales Right-Sizing Efficiency Out-Tasking 130

Premier BPO

JUNE 1, 2021

These operations consist of all the tasks carried out within a company by its workforce, with the difference between front office and back office defined by the nature of the functions executed. “Do Contracting out in the same country but other states is called onshoring. Concerns sales and marketing tasks. Back Office.

Business Process Outsourcing 130

Business Process Outsourcing Outsourcing BPO Administrative 130

Amzur

APRIL 18, 2024

Picture this: a data breach not only shatters customer trust and loyalty—both incredibly tough and costly to rebuild—but it also strips your company of the chance to stand out as a secure and reliable choice in a market that’s putting a premium on data protection. For CIOs, AI is a potential ally to combat cyber security threats.

Cybersecurity 105

Cybersecurity Out-Tasking Automation Research 105

Groove Technology

NOVEMBER 15, 2022

Yes, some big companies spend tens of thousands of dollars on usability research and testing, but a small business can achieve web usability without the help of usability experts or expensive testing tools. Find out how they came across your links, what caught their eye, and what led them to your website. Advantages of web usability.

Design 130

Design E-Commerce Out-Tasking Research 130

Magellan Solutions

MARCH 5, 2023

You may think that healthcare professionals only attend to healthcare-related tasks, but the bulk of their duties and responsibilities involve non-related roles but are significant ones. When virtual assistants come into play, doctors can just focus on giving assistance to patients and not worry about processing other tasks.

E-Commerce 98

E-Commerce Out-Tasking Healthcare Administrative 98

Automation Anywhere

JULY 26, 2021

They diligently evaluate the solutions, research use cases, run proof of concept (POC) pilots, and follow a checklist of other admittedly valuable preparatory activities before initiating their first RPA project. Although some tasks may be automated, other tasks will be created. But they don’t consult their employees (much).

Robotics Process Automation 126

Robotics Process Automation Out-Tasking Automation Jobbing 126

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. Reach out to us directly for questions or further details. However, the healthcare sector must be cautious due to the potential risks.

Healthcare 130

Healthcare Administrative Call Center Out-Tasking 130

Automation Anywhere

FEBRUARY 16, 2022

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. An increasingly easy technology to deploy RPA automates digital business processes, taking the weight of repetitive tasks off human workers.

Robotics Process Automation 119

Robotics Process Automation Out-Tasking Government Automation 119

Everest Group

MARCH 13, 2024

In the coming years, non-core applications will continue to have a higher migration rate than core applications. However, industry research underscores that BFSI enterprises optimize and enhance their mainframe ecosystems, presenting a promising opportunity for service providers to assist.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

NoonDalton

JULY 20, 2022

Mailrooms can go out of business or be understaffed and slow, which prevents businesses from getting the money they require to exist and disrupts communication. A BPO provider can provide continuity in a number of ways, including by using the cloud, dispersing their employees, and automating tasks. Data entry is one such task.

BPO 98

BPO Data Entry Out-Tasking Outsourcing 98

Groove Technology

SEPTEMBER 7, 2021

Remember to find out what price structure a company operates under before you sign the agreement, as it can significantly impact the final cost of developing an application and the overall development approach. We hope our little research will help you find your own answers.

Design 246

Design Software Research Out-Tasking 246

Influx

JUNE 27, 2022

Improving your SEO takes time, well-thought-out content strategies, and consistently refreshing content. When users begin searching for a service it starts out with short-tail keywords. Then, when they conduct their own research on what they really want, they narrow their search down, resulting in key phrases. . Influx can help.

Research 97

Research Out-Tasking Engineering Call Center 97

Velocity Global

NOVEMBER 17, 2021

??Growing a business is an exciting prospect for many entrepreneurs, yet doing so requires enough research and preparation to execute the growth without letting it get out of hand. Step to Success: Conduct thorough market research to determine whether your new target will be a good fit. Conduct Market Research.

Research 105

Research Out-Tasking Marketing Right-Sizing 105

Automation Anywhere

AUGUST 23, 2021

Clinicians must cope with growing amounts of data they must assimilate to make a decision (for example, data from new research, and changing reimbursement rules and regulations), while not being given more time to do their job. Yet, studies have shown increasing clinician dissatisfaction with the workload associated with EHRs.

Healthcare 97

Healthcare Data Entry Out-Tasking Jobbing 97

Everest Group

FEBRUARY 6, 2024

Reach out to us to further discuss gen AI. Consulting service providers can play a key role in this transition. Discover Everest Group’s Organizational Gen AI Readiness Framework, which includes critical strategy and operations components for successful gen AI adoption.

Government 173

Government Out-Tasking Software Automation 173

31 West

MAY 4, 2024

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. Project Management : Manage your tasks and assign them to your team members.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Capgemini

NOVEMBER 22, 2024

Our recent research reveals a concerning trend: Over 90% of organizations experienced a security breach last year, a staggering increase from just 51% in 2021. Organizations are increasingly integrating AI into their cybersecurity frameworks, with three out of five leaders believing AI is crucial for effective threat response.

Cybersecurity 52

Cybersecurity Research Out-Tasking Administrative 52

Perficient Digital Transformation

JULY 12, 2022

Journey Science is a cross-functional discipline that combines research-based insights with data-driven evidence to understand, predict and optimize the customer journey at every touchpoint. Forgotten Artifacts – Research-based insights are often “put on the shelf” and/or forgotten within an organization. Research-Based Insights.

Analytics 112

Analytics Research Out-Tasking Design 112

Premier BPO

JUNE 7, 2021

Research shows that HR strategies aligned with achieving business goals have led to better performance, demonstrating how a good HR department is a competitive advantage. Fully understanding every aspect of compensation and benefits and then implementing them is a demanding task. Specially written for premierbpo.com by Jana Noels.

Outsourcing 130

Outsourcing Payroll Administrative Human Resources 130

Simplr

APRIL 7, 2022

The system within which you’re forced to work is, simply put, not up to the task. To read more about the NOW CX movement, check out Experience is Everything by Simplr CEO Eng Tan and CMO Daniel Rodriguez. Gartner, “Magic Quadrant for Customer Service BPO,” Deborah Alvord, Kathy Ross, Mark Dauigoy, Uma Challa, March 28, 2022.

BPO 98

BPO Research Out-Tasking Customer Service 98

Everest Group

NOVEMBER 16, 2022

For a deep dive into the opportunities summarized below, please read our newly released research. ESG performance tracking and reporting – Set up dedicated ESG performance reporting teams at GBS centers, which, in turn, will own the management and execution of ESG performance tracking and reporting tasks.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

AUGUST 25, 2023

To delve into the research findings and understand the potential benefits of Generative AI in procurement along with its challenges, read on. Our research aimed to comprehensively assess GAI’s potential impact on procurement. Everest Group will continue to follow the evolution in this space.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Globalization Partners

OCTOBER 17, 2022

Moreover, numerous HR responsibilities are ideal for automation, with software to digitize and streamline recurring, time-consuming, and document-heavy tasks. This gives HR employees’ time to focus instead on more strategic and valuable tasks, raising efficiency, and reducing the possibilities of human error.

Automation 105

Automation Out-Tasking Jobbing Human Resources 105

Everest Group

MARCH 10, 2023

At the same time, the full-time employee growth rate for these services has been less than 10% and 3%, according to Everest Group research Engage in discussions on creative constructs: Many organizations are already deploying proactive threat detection tools and T&S solutions that can minimize human intervention by analyzing the context.

Regulations 147

Regulations Offshoring Research Out-Tasking 147

Everest Group

AUGUST 9, 2024

Reach out to us to explore further. According to research by Everest Group, 65% of enterprises believe that gen AI will improve or transform their workflow, underscoring its potential to revolutionize the workplace. By teaming up with gen AI, we can unlock new levels of creativity, productivity, and innovation.

Customer Service 162

Customer Service Collaborations Design Out-Tasking 162

Groove Technology

MAY 12, 2022

Offshore development is a type of collaboration in which the third-party entity trusted to complete the tasks is located in another country. They will assist you in completing your task as quickly as possible. The development team or developers work in accordance with their assigned tasks. It is Highly Cost-effective.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

31 West

JULY 19, 2024

According to Salesforce research , 88% of buyers will choose a company again if the service is good. Sales managers can fulfill plenty of tasks with the CRM tool : identify and nurture leads; track sales progress via opportunities; forecast revenue; evaluate sales performance with reporting tools; collaborate with team members effectively.

Service 130

Service Customer Service Sales Out-Tasking 130