NoonDalton

JUNE 5, 2024

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. It offers flexibility, scalability, and cost-effectiveness, making it an attractive strategic approach.

Co-Sourcing 52

Co-Sourcing Sourcing Business Process Outsourcing Data Entry 52

NoonDalton

FEBRUARY 13, 2023

Although many GBS discussions over the past ten years have focused on optimization, process improvement, and automation, we may have forgotten the fundamental truth that three out of five GBS still actively outsource. The automated processes in use are frequently created by the outsourced service providers themselves.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). That’s due to the old programmer adage, “garbage in, garbage out.”

Customer Service 97

Customer Service Automation Service Out-Tasking 97

IBM Services

MAY 9, 2023

Sport Clips wanted to help reduce the recruiting burden on franchise owners by expanding their qualified talent pool and streamlining outreach to passive candidates, which led them to reach out to IBM and ThisWay® Global —a candidate sourcing and matching platform with an expansive network of over 8,500 communities.

Robotics Process Automation 72

Robotics Process Automation Out-Tasking Automation Jobbing 72

Automation Anywhere

SEPTEMBER 30, 2020

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years.

Robotics Process Automation 97

Robotics Process Automation Automation Digital Intelligence Software 97

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

Automation Anywhere

NOVEMBER 11, 2020

As businesses continue to look for new opportunities to stand out from the competition, a critical area where they can differentiate their brand is in providing exceptional customer experiences. This makes the contact center an invaluable source of information for other departments in the business.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Automation Anywhere

JANUARY 4, 2021

Automation Anywhere Enterprise A2019 makes it easy to build bots through a simple-to-understand drag-and-drop interface. Many commands ship with our product out of the box. Your bot can then further process this data to get more tasks done.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Call Center 97

Automation Anywhere

MAY 13, 2021

As a result, most AP automation programs focus only on the “direct spend,” the top accounts with the highest potential ROI—invoices from approved, high-volume vendors that the teams regularly interact with. So how is that accomplished while improving automation for the direct spend as well?

Accounting 95

Accounting Robotics Process Automation Automation Out-Tasking 95

Automation Anywhere

SEPTEMBER 9, 2021

What contributes to service issues A lack of information, or in some cases, too much information to process quickly and efficiently, is a common issue with field service. Technicians can head out to the field without knowing what they will need and what they will face, except in general terms.

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

Automation Anywhere

SEPTEMBER 22, 2020

Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. The figure below shows some of the business processes that healthcare payers currently rely on.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Automation Anywhere

NOVEMBER 25, 2020

The complexity of business processes today consumes the valuable time of most business professionals. With the help of Robotic Process Automation (RPA), organizations are automating manual business processes at a record pace to ensure that professionals are spending more time doing value-added tasks and less time on repetitive work.

Automation 98

Automation Robotics Process Automation Out-Tasking Analytics 98

Automation Anywhere

JUNE 9, 2022

It includes numerous different types of technologies and tools, including artificial intelligence (AI), machine learning, event-driven software architecture, robotic process automation (RPA), integration platform as a service (iPaaS), low-code/no-code tools, and other kinds of decision, process, and task automation tools, according to Gartner.

Retail 75

Retail Robotics Process Automation Inventory Management Out-Tasking 75

Automation Anywhere

MAY 19, 2021

Small a wonder that HR departments are accelerating the adoption of Robotic Process Automation (RPA) solutions, particularly intelligent automation, which is RPA embedded with artificial intelligence (AI). Errors are eliminated, as the process cannot proceed unless requirements are adequately fulfilled.

Automation 98

Automation Payroll Robotics Process Automation Out-Tasking 98

Automation Anywhere

OCTOBER 14, 2021

By employing intelligent automation, a human agent can call up account information in real-time from multiple sources and view that information on a single screen while focusing on the conversation with the customer. Human resources (HR) HR processes are also a strong candidate for intelligent automation.

Service 98

Service Banking Robotics Process Automation Call Center 98

Amzur

JANUARY 10, 2024

Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity. Here, your biggest challenges are tedious task automation and improving your employee’s productivity. This involves identifying opportunities where AI can: 1.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Magellan Solutions

JULY 21, 2023

Outsourcing allows businesses to enjoy advantages such as: Specialized expertise Access to the latest technologies Streamlined business processes Cost saving Increased efficiency and productivity Flexibility Focus on core tasks Selecting the right outsourcing partner can help companies improve efficiency and optimize business processes.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Hyland

OCTOBER 4, 2022

Organizations can take the next step by using this foundation as a launching point for robotic process automation (RPA). With both low-code and RPA in place, your organization can automate repetitive processes and allow employees to focus on more meaningful tasks, Sam Babic wrote for Spiceworks.

Robotics Process Automation 59

Robotics Process Automation Data Entry Out-Tasking Sourcing 59

Automation Anywhere

DECEMBER 16, 2020

They lacked the data and transparency that an automated system would have provided. Supply chain ripe for RPA For all these reasons and more, manufacturers are turning to Robotic Process Automation (RPA). Indeed, the typical order management process requires more than 20 human touchpoints for an order to be processed.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

Automation Anywhere

APRIL 27, 2022

Transforming from the outside in and the inside out An effective enterprise banking transformation must be informed by the external forces causing change while considering the deeply entrenched internal forces standing in the way. How much time do workers spend toggling between different applications to complete their day-to-day tasks?

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Automation Anywhere

MARCH 16, 2021

As all companies look to modernize and operate in the cloud, the demand for Robotic Process Automation (RPA) delivered as SaaS, or RPA as a service (RPAaaS), has gained mainstream momentum. As you add lines of businesses and departments to your automation program, you don't have to worry about running out of space.

Robotics Process Automation 96

Robotics Process Automation Automation Software Out-Tasking 96

Automation Anywhere

AUGUST 12, 2021

For ordinary workers who see the potential for RPA to streamline their own tasks and processes, this can be frustrating. Providing citizen developers with the right low-code tools so they can build their bots, while giving automation teams oversight of all RPA activity, solves this dilemma. So what are you waiting for?

Robotics Process Automation 98

Robotics Process Automation Automation Efficiency Software 98

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Staff have been able to dedicate significantly more time to negotiation support and other value-added tasks to support the operational business units.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

MAY 26, 2021

Today, that technology, combined with machine learning (ML) and Robotic Process Automation (RPA), continues to be a force of change for the better, providing advantages for users in all industries. By automating routine processes, firms can perform more billable work without hiring more people.

Automation 52

Automation Robotics Process Automation Out-Tasking Sourcing 52

Automation Anywhere

FEBRUARY 9, 2022

When it comes to automation, the manufacturing industry has been decades ahead of others. It has used physical robots to assemble, test, and finish products to streamline assembly lines and turn out higher-quality goods cheaper and faster. Robotic Process Automation (RPA) has emerged as a solution to these challenges.

Manufacturing 69

Manufacturing Robotics Process Automation Out-Tasking Automation 69

Planergy Software

SEPTEMBER 24, 2021

From optimizing internal processes to meet stakeholder expectations to forging strong bonds with vendors to ensure supply chain resilience, finance leaders are tasked with finding immediate and lasting solutions to unprecedented challenges. Find Out How. For chief financial officers (CFOs), this need is even more urgent.

Finance 97

Finance Collaborations Robotics Process Automation Flexibility 97

Automation Anywhere

MARCH 3, 2022

Here is a preview of that talk as it relates to healthcare automation trends. And how does intelligent automation, combining Robotic Process Automation and artificial intelligence, fit in? They don’t have to seek out nurses and ask, “So, how is Mrs. Smith doing?” or “How long has she been waiting?”

Healthcare 72

Healthcare Robotics Process Automation Administrative Automation 72

Automation Anywhere

FEBRUARY 3, 2021

Executive enterprise technology decision-makers were recently asked about their Robotic Process Automation (RPA) deployment, including the return on their RPA investment (ROI). One of the things those top performers share in common is the belief that active employee participation is essential to scale automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Software 52

Metasource

MARCH 1, 2022

Facilitating transformation in the truest sense, today’s solutions incorporate e-forms, workflow automation, and content management platforms to eliminate manual tasks, enhance public service responsiveness, and create measurable internal operational efficiencies. Documents are stripped out of emails and prepared for processing.

Government 52

Government Robotics Process Automation Human Resources Automation 52

IBM Services

JANUARY 15, 2024

A recent IBM Institute for Business Value survey found that three out of four CEOs say competitive advantage depends on who has the most advanced generative AI. Trend: Automation Like AI and ML, automation will be a huge driver of human productivity.

Cybersecurity 75

Cybersecurity Robotics Process Automation E-Commerce Inventory Management 75

IBM Services

APRIL 4, 2024

For example, BPM is smaller in scale than business process reengineering (BPR), which radically overhauls or replaces processes. Conversely, it has a larger scope than task management, which deals with individual tasks, and project management, which handles one-time initiatives.

Management 58

Management Out-Tasking Automation Inventory Management 58

IBM Services

NOVEMBER 22, 2023

With access to all data, one employee on a completely irrelevant team might be able to point out a malfunction or something that cuts down on duplicate work. This expanded collaboration can increase decision-making, while being a single source of truth for all data entry.

Out-Tasking 65

Out-Tasking Data Entry Software Robotics Process Automation 65

Metasource

MARCH 16, 2022

Today, companies use a wide variety of on-premise and cloud-based software and platforms designed for business process automation. Adopting several state-of-the-art solutions sounds good in theory, but unless you can get them to work together, it can be hard to get the most out of your technology investments.

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Frevvo

MARCH 8, 2022

Things like reworking a task and searching the web or intranet for information take time away from important work. They’re turning to solutions like workflow software and robotic process automation (RPA) — using software “robots” to perform basic and repetitive tasks. It Acts as a Single Source of Truth.

Automation 52

Automation Software Management Data Entry 52

Pure Moderation

OCTOBER 31, 2022

The 4-step process for business process outsourcing and this article will explain how BPO works: 1. Process Mapping In BPO Company. Image Source: Pexel. Image Source: Pexel. The onboarding process can be simplified and uniform by developing a procedure. Image Source: Pexel. Image Source: Pexel.

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing External Service Provider 52

IBM Services

APRIL 25, 2024

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Amzur

JANUARY 18, 2024

Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity. Here, your biggest challenges are tedious task automation and improving your employee’s productivity. This involves identifying opportunities where AI can: 1.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52