Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MAY 11, 2023

Providers with in-house revenue cycle management (RCM) operations can consider outsourcing as well as offshoring to benefit from cost arbitrage by identifying the right process, delivery, and partnership for outsourcing. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

SirionLabs

OCTOBER 1, 2021

Webinar Alert] The Digital Contracting Conundrum: Procurement Suites vs. Pure-Play CLM. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport. Being a heavily outsourced operation, supplier contracts are a critical part of GTAA’s business.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 8, 2021

Webinar Alert] The Digital Contracting Conundrum: Procurement Suites vs. Pure-Play CLM. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport. Being a heavily outsourced operation, supplier contracts are a critical part of GTAA’s business.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52