Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Durban Durban stands out as a cost-effective contact center destination, offering up to 70% lower operational costs than tier-2 cities in high-cost countries.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

SirionLabs

OCTOBER 1, 2021

Webinar Alert] The Digital Contracting Conundrum: Procurement Suites vs. Pure-Play CLM. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport. Being a heavily outsourced operation, supplier contracts are a critical part of GTAA’s business.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 8, 2021

Webinar Alert] The Digital Contracting Conundrum: Procurement Suites vs. Pure-Play CLM. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport. Being a heavily outsourced operation, supplier contracts are a critical part of GTAA’s business.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52