Perficient Digital Transformation

SEPTEMBER 22, 2022

Do you reference one of these services as if it were an artist? Don’t miss the full series: AI Generation - Lessons from the Past — by Brandon Luhring AI Generation - Problems for the Present — by Eric Sanner COMING SOON — AI Generation - Looking to the Future. Does Midjourney get an exhibit at The Met or The Louvre?

Accounting 69

Accounting Management Service 69

Forrester Digital Transformation

FEBRUARY 5, 2023

Financial services (FS) firms are actively participating in it, increasingly commercializing their data to create new revenue streams and expand business opportunities. Danny Mu and I have recently published a report, The State Of Data Commercialization In China’s Financial Services Industry, which presented current trends […]

Service 130

Service 130

Premier BPO

JUNE 15, 2022

Gold sponsor at MSP Expo 2022 Presenting at Booth 359. Our channel experts will share success stories during the pandemic about how we helped our MSP clients grow and strategically expand, enabling business continuity with high-quality service. Here’s how we can support MSPs/VARs: Security / SOC services.

BPO 52

BPO Collaborations Customer Service Marketing 52

31 West

MAY 23, 2024

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. But you may ask, to what end? A study by von Keyserlingk et al. Here are eight tips.

Customer Service 130

Customer Service Service Call Center Administrative 130

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

31 West

MAY 11, 2024

Digital customer service increases satisfaction, trust, and retention. Zendesk reports that 75% of customers buy more from a company that offers good service. To improve service, companies use the tools to collect customer data. Prioritizing data security is important in service. You will improve efficiency and service.

Customer Service 130

Customer Service Service Cybersecurity Sales 130

Perficient Digital Transformation

SEPTEMBER 4, 2024

As Oracle customers look to reap the benefits of their investment in Oracle, many organizations will seek the expertise of Oracle services providers to guide them on their cloud journey. Perficient was listed among small providers in this space with $10 to <$100 million in annual Oracle services revenue.

Supply Chain Management 52

Supply Chain Management Service Strategic Sourcing Manufacturing 52

Groove Technology

AUGUST 15, 2024

Elevate your business with Groove Technology's expert JavaScript outsourcing services. Additionally, JavaScript's package manager, npm, provides access to thousands of open-source libraries, enabling developers to integrate various functionalities easily, from UI components to back-end services.

Outsourcing 100

Outsourcing Service E-Commerce Efficiency 100

Sarah Holliman

MAY 18, 2018

When was the last time a presentation inspired you? I’m willing to bet that what got your attention had virtually nothing to do with the content presented…and everything to do with how it was delivered. . When presenting to an executive audience, this is even more critical. as you outline your presentation.

Banking 100

Banking Analytics Research Marketing 100

Perficient Digital Transformation

SEPTEMBER 25, 2023

Recently, I went to have lunch with a service technician friend at a Ford dealership. When I got to the service area, he was sitting in a Ford Explorer and had a computer out running diagnostics. With connected services in a car, automakers take the next step by bundling all those capabilities and integrating them with their vehicles.

Insurance 52

Insurance Out-Tasking Manufacturing Jobbing 52

The Hackett Group

MARCH 26, 2024

NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. Awards were presented by SAP (NYSE: SAP) to the top-performing partners in the North America region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions. “I

Service 105

Service Advisory Sales Analytics 105

Redial

DECEMBER 26, 2022

Nothing new about companies choosing to completely remove phone customer service because of cost reduction and claims of finding more effective channels & alternatives to meet clients’ demands. If you consider applying or eliminating phone customer service for your business or organization, stick around!

Customer Service 130

Customer Service Service Banking Accounting 130

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 52

Banking Service Government Insurance 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

31 West

SEPTEMBER 26, 2022

In the present market trend, MSP businesses are experiencing more competition than ever. So, service providers must ensure that they meet all the modern-day standards to offer the best services to the client. Likewise, it requires special priority to address the challenges for managed service providers. Cloud Adaptation.

Managed Services 130

Managed Services Management Service Sales 130

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide?

Managed Services 130

Managed Services Management Service Administrative 130

Forrester Digital Transformation

MARCH 1, 2023

I looked at the Budget 2023 that India’s Finance Minister presented on Feb 1st 2023. On that day, India’s Prime Minister tweeted, “This year’s Budget infuses new energy to India’s development trajectory”. I find that he was not far off the mark.

Finance 130

Finance Service Government Banking 130

Groove Technology

JUNE 2, 2023

With the advent of technology and global connectivity, these services can be sourced from anywhere around the world, enabling businesses to leverage global talent and expertise. They can provide services at a reduced price compared to maintaining an in-house team, without compromising on quality.

Software 130

Software Outsourcing Service Outsourcing Professionals 130

Intugo

MAY 8, 2024

The Advantages of Customer Service Outsourcing in Mexico Nowadays, customer service stands as the cornerstone of success. Simultaneously, Mexico has become a hub for outsourced customer services, offering factors that make it a preferred choice for businesses globally.

Customer Service 52

Customer Service Outsourcing Service Government 52

IBM Services

SEPTEMBER 8, 2023

3 ways Generative AI can improve your customer service It can feel challenging to know where to get started with AI and how to prove its value. Customer service is one area that presents immediate opportunities for AI to truly transform your customer experience. Now is the time to get started.

Customer Service 124

Customer Service Service Automation Management 124

Working Solutions Outsourcing

MAY 28, 2024

In the fast-paced world of retail, customer service is a critical factor in ensuring customer satisfaction and loyalty. However, during peak times, such as holidays, sales events, or product launches, the demand for efficient and effective customer service skyrockets, presenting unique challenges for retailers.

Retail 52

Retail Customer Service Service Sales 52

Redial

NOVEMBER 18, 2022

A new year is arriving and it comes with new possibilities and, of course, customer service trends that we need to stay in touch with. . Great customer service is all about being accessible, helpful, and responsive. The world of customer service just got a lot more interesting thanks to AI. Virtual & voice assistants.

Customer Service 130

Customer Service Service Call Center Retail 130

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. Outsourced data entry services specialize in providing accurate and high-quality product listings.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. These technologies encompass various applications, including renewable energy, supply chain optimization, and waste reduction strategies.

Service 64

Service Impact Sourcing Marketing Outsourcing 64

Everest Group

JUNE 20, 2024

Webinar ABSL DACH: The New World of Business Services Locations June 20, 2024 Everest Group Vice President Parul Jain will join a panel of industry experts in an ABSL DACH webinar titled, The New World of Business Services Locations.

Service 52

Service Research 52

IBM Business Partners

MAY 31, 2024

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. In the world of government agencies, risks associated to the deployment of AI present themselves in many ways, often with higher stakes than in the private sector.

Government 98

Government Service Administrative Risk Management 98

31 West

MARCH 24, 2024

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. So what happens when DSPM becomes part of the customer service equation? This is essential in building trust and maintaining high standards for customer service within the technology sector.

Customer Service 100

Customer Service Service Call Center Outsourcing 100

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Capgemini

JULY 24, 2024

Capgemini is the Microsoft Global Financial Services Partner of the Year Abhaya Gupta 26 June 2024 Facebook Twitter Linkedin “Winning isn’t getting ahead of others. With utmost humility and excitement, I would like to share that Capgemini Financial Services has been named as the Microsoft Global Financial Services Partner of the Year.

Cybersecurity 52

Cybersecurity Service Banking Collaborations 52

Zinnov

MARCH 26, 2024

As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. What’s captivating is the projection that the ratio of outsourced services within this domain, presently constituting 45% of total expenditure, is set to surge to 70% by 2028. So, why all the fuss?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Intugo

OCTOBER 25, 2023

Why outsource customer service in Mexico Nowadays, outsourcing specific processes and/or tasks, for example, customer service, usually represents a competitive advantage for companies that choose to do so. What does it mean to outsource your business’s customer service in Mexico?

Customer Service 59

Customer Service Outsourcing Service Out-Tasking 59

Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. indicating a promising future for immersive experience services across industries.

Service 59

Service Manufacturing Retail Insurance 59

Jonajo Blog

SEPTEMBER 1, 2023

Enter Direct Placement services—a strategic approach to seamlessly integrate exceptional talent into your team, ranging from entry-level roles to executive positions. Direct Placement services offer a streamlined solution to this challenge. Flexible Contract-to-Hire: Direct Placement services often include a “Contract-to-hire” option.

Service 52

Service Jobbing Efficiency Flexibility 52

Groove Technology

JUNE 6, 2022

Let’s discuss more about Mobile app developments Services. It enables businesses to send notifications about what’s new or changed in their services or products. By offering mobile app services in your business, you are certain to stand out from the fray. billion on on-demand services by this year. Mobile Wallets.

Service 130

Service E-Commerce Retail Out-Tasking 130

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. It will be the first offering recommended by Oracle for payroll-managed services in this market. The user-friendly service will enable companies to streamline payroll, automate tedious tasks and gain valuable insights.

Payroll 78

Payroll Collaborations Managed Services Management 78