Perficient Digital Transformation

DECEMBER 22, 2023

Positive Aspects of AI in Financial Services As noted by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques, have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes.

Banking 52

Banking Risk Management Risk Management Cybersecurity 52

IBM Services

FEBRUARY 23, 2024

Retail: Customers can manage their entire shopping experience online—from placing orders to handling shipping, changes, cancellations, returns and even accessing customer support—all without human interaction. This will likely lead to increased regulation and the development of ethical guidelines for AI development and use.

Customer Service 102

Customer Service Healthcare Analytics E-Commerce 102

IBM Services

FEBRUARY 14, 2024

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

Retail 86

Retail Cybersecurity Insurance Automation 86

IBM Services

OCTOBER 20, 2023

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. This trust extends to meeting both internal compliance mandates and external regulations.

Government 76

Government Manufacturing Banking Inventory Management 76

Metasource

SEPTEMBER 5, 2024

There are many innovative solutions designed to streamline operations and enhance efficiency, but they’re not all created equal. For example, retailers can use AI to analyze purchasing patterns and optimize stock levels, reducing waste, avoiding stockouts, and improving customer satisfaction.

Automation 52

Automation Robotics Process Automation Data Entry Healthcare 52

NoonDalton

APRIL 24, 2024

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. This strategic shift not only handles operational demands but also enhances customer satisfaction. The digital marketplace is bustling, and effective customer service is more crucial than ever.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

NoonDalton

JULY 29, 2024

Leveraging advanced technologies like Robotic Process Automation (RPA) and Intelligent Document Processing (IDP) can significantly streamline operations and enhance efficiency. By automating tasks that require strict adherence to rules and regulations, RPA helps businesses maintain compliance more efficiently.

Automation 52

Automation Robotics Process Automation Healthcare Data Entry 52

NoonDalton

NOVEMBER 6, 2023

Frontline employees, ranging from healthcare workers to retail associates, face unique challenges when it comes to hybrid work models. They are the backbone of day-to-day operations, and their roles traditionally require a consistent physical presence. Societal changes have further propelled this shift.

Outsourcing 52

Outsourcing Flexibility Jobbing Retail 52

Magellan Solutions

MAY 2, 2024

Increased Efficiency and Productivity Offshore outsourcing providers often have well-established processes and technologies to streamline operations. Ensuring that the offshore provider has robust security measures and adheres to relevant data protection regulations is crucial.

Offshoring 52

Offshoring Outsourcing Call Center Right-Sizing 52

NoonDalton

DECEMBER 30, 2024

Finance and Accounting Accounts payable and receivable management Tax compliance and auditing Financial reporting and budgeting Finance outsourcing helps businesses navigate complex regulations, reduce errors, and ensure accurate reporting without the need for an in-house accounting team.

BPO 52

BPO Outsourcing Computer Aided Design Business Process Outsourcing 52

Redial

MARCH 31, 2025

Redial BPO is excited to announce its participation in ShopTalk 2025 , one of the most anticipated events in the retail and customer experience sectors. This annual conference brings together industry leaders, innovators, and professionals to discuss the latest trends, technologies, and strategies shaping the future of retail.

BPO 130

BPO E-Commerce Retail Business Process Outsourcing 130

Premier BPO

JANUARY 30, 2025

From tax planning to compliance checks, AI tools streamline operations, reduce human error, and unlock strategic opportunities. Specialized Niche Services From cash flow forecasting to tax planning, FinOps providers offer tailored solutions that cater to the unique needs of industries like healthcare, retail, and technology.

Finance 130

Finance Analytics Streamline Operations Collaborations 130

Everest Group

NOVEMBER 8, 2024

The two key types of costs that businesses would suffer from are the following: Business Cost: The direct financial expenses incurred by a business, including production costs, operating expenses, and the costs of complying with regulations.

Retail 130

Retail Out-Tasking Human Resources Automation 130

Perficient Digital Transformation

MARCH 17, 2025

With automated workflows, businesses can streamline operations, minimize human error, and ensure that each customers needs are addressed in a timely manner. E-Commerce and Retail Online retailers can use Salesforce AgentForce to manage customer inquiries about products, orders, and shipping.

E-Commerce 52

E-Commerce Out-Tasking Right-Sizing Retail 52

Groove Technology

MARCH 14, 2025

A retail business, for example, rapidly launched a mobile app by automating testing and deployment using PaaS features like continuous integration. With built-in scalability, PaaS dynamically adjusts resources based on demand, ensuring performance stability and cost efficiency, similar to how IaaS operates.

E-Commerce 100

E-Commerce Automation Labor Costs Collaborations 100

Planergy Software

MARCH 12, 2025

Understanding this process is crucial for businesses aiming to streamline payments efficiently. Settlement networks like SWIFT are integral to maintaining the flow of these payments, though they often incorporate Electronic Funds Transfers (EFT) to streamline operations.

E-Commerce 52

E-Commerce Banking Accounting Automation 52

Serigor Inc

FEBRUARY 28, 2025

The Impact of AI on Business Operations 1. AI-Driven Automation: Boosting Efficiency and Innovation Businesses are leveraging AI-powered automation to streamline operations, minimize costs, and improve efficiency. AI-powered security tools can detect anomalies, predict threats, and prevent cyberattacks in real-time.

Robotics Process Automation 45

Robotics Process Automation E-Commerce Supply Chain Management Cybersecurity 45

Premier BPO

JANUARY 16, 2025

Real-Time Analytics The demand for real-time insights is increasing, particularly in industries like retail, finance, and healthcare. Transparency, fairness, and accountability in algorithms will maintain trust and ensure compliance with evolving regulations.

Analytics 130

Analytics Regulations Cybersecurity Government 130