The Global Small Business Blog

APRIL 26, 2024

Retail e-commerce sales rose to $6.3 What’s more, by 2026, e-commerce is expected to make up 24% of all retail sales, up from 18.8% E-commerce has enjoyed such a meteoric rise over the past decade that ordering pretty much anything online and receiving it within a few days is now routine for consumers all over the world.

E-Commerce 266

E-Commerce Retail Sales 266

Forrester Digital Transformation

SEPTEMBER 29, 2022

Wise retailers will be highly detail-oriented in their holiday strategies, especially given the macro-level conditions across many global markets.

Retail 130

Retail Sales Marketing 130

The Global Small Business Blog

DECEMBER 14, 2023

iStock/CherriesJD What is the outlook for worldwide and country-by-country retail and ecommerce sales in 2023 and beyond? Worldwide retail and ecommerce sales will see a decent rebound for digital sales and a slow deceleration for overall retail this year.

Sales 130

Sales Retail Marketing 130

The Global Small Business Blog

SEPTEMBER 16, 2024

New evidence that ad campaigns that are more inclusive have a positive impact on profits, sales and brand worth. Bed Bath & Beyond is pursuing global sales in key international markets , starting with a licensing agreement for stores in Mexico. Global retailing is happening.

Retail 247

Retail Sales Manufacturing Research 247

The Global Small Business Blog

JUNE 21, 2024

e-commerce market is projected to gross $930 billion this year, up 15% from 2023, and constitute 25% of the world's total online retail sales. However, Statista data analysis indicates the Asian e-commerce industry, spurred by online retail giants such as Alibaba, AliExpress, JD.com and Rakuten, will gross $1.93

E-Commerce 253

E-Commerce Marketing Retail Sales 253

Groove Technology

FEBRUARY 9, 2023

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130

Retail Sales Sourcing Cybersecurity 130

Forrester Digital Transformation

NOVEMBER 9, 2022

Online holiday sales are expected to grow at a faster rate than holiday sales overall this year. That means retailers must ensure that their websites are set up for success.

Retail 240

Retail Sales 240

Groove Technology

MARCH 6, 2023

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Of course, achieving this level of retail visibility isn’t always easy. Many retail businesses rely on a patchwork of different systems and applications, each with its own data format and integration requirements.

Retail 130

Retail Inventory Management Sales Data Entry 130

Groove Technology

SEPTEMBER 27, 2022

While the epidemic took a toll on transportation and logistics, the retail sector held up as an evergreen sector. Retailers are rushing to use technology like AR and VR in the retail industry. IoT technologies are currently used in retail to ease corporate processes and improve the consumer experience. Defining IoT.

Retail 130

Retail Sales Manufacturing Administrative 130

Forrester Digital Transformation

DECEMBER 15, 2021

US online holiday sales grew by 30% in 2020, and Forrester forecasts it will grow another 10% YoY in 2021. This growth raises the stakes for retail professionals to support the increased demand, which ultimately makes them a prime target for ransomware attackers. Ransomware attackers target […].

Retail 130

Retail Sales Supply Chain Management Cybersecurity 130

The Global Small Business Blog

NOVEMBER 22, 2021

holiday retail sales outlook seems to bring good tidings according to this article. Quote of the week: "Remember, every ‘mistake’ your customer makes, it’s not because they’re stupid. It’s because your website sucks.” – Peep Laja, Founder of ConversionXL Have yourself some holiday email marketing trend examples.

Retail 233

Retail Sales Marketing 233

McKinsey & Company

NOVEMBER 18, 2021

How can retailers ensure strong sales this holiday season amid continuing supply-chain problems? Two McKinsey experts share their insights.

Retail 126

Retail Sales Supply Chain Management Management 126

Everest Group

JULY 13, 2023

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

Forrester Digital Transformation

OCTOBER 17, 2022

On October 11th and 12th, Amazon held its Prime Early Access Sale, intended to “give [Prime] members a chance to kick off the holiday shopping season early.” Last year, we found that 30% of US online adults started their holiday shopping in October or earlier, so it’s not surprising that Amazon, along with other major retailers, […].

Retail 130

Retail Sales 130

Groove Technology

JANUARY 9, 2023

Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. In this article, we’ll see how Mulesoft integration knocks down data silos with real-world retailer successes. Scalability. Flexibility.

Retail 130

Retail Inventory Management Sourcing Sales 130

Forrester Digital Transformation

DECEMBER 15, 2021

US online retail sales will grow by 10% for the 2021 holiday season, reaching just under $200 billion.

Sales 130

Sales Retail Marketing 130

31 West

MARCH 16, 2024

For entrepreneurs in the retail sector, it’s essential to employ tools and strategies that elevate their brand and attract their desired customer base. Are there areas where your sales are strong? For instance, you could set a goal of increasing sales by 10% from customers who receive a notification within three months.

Retail 130

Retail Right-Sizing Call Center Sales 130

Amzur

AUGUST 6, 2024

Inventory mismanagement costs retailers billions of dollars annually. In fact, according to studies, globally, retailers lose approximately $1.75 Traditional inventory management methods often fall short, leading to lost sales, diminished customer satisfaction, and reduced profitability.

Retail 104

Retail Inventory Management Streamline Operations Analytics 104

Perficient Digital Transformation

MARCH 22, 2023

There’s been a lot of reporting on the healthcare moves that retail giants like CVS , Walmart , Best Buy, and Walgreens have made of late. Here are several ways to ride the retail wave by arming all your stakeholders with tools, information, and just-in-time support they can use right on the sales floor.

Retail 110

Retail Healthcare Right-Sizing Sales 110

Everest Group

MARCH 29, 2023

Retail investors are here to stay. As global capital markets face macroeconomic headwinds and a liquidity crunch, retail investors are gaining volume in traditional equity and debt markets as well as emerging alternate investments. The strength of retail investors has been fueled by both demand and supply side factors.

Retail 130

Retail Marketing Banking Offshoring 130

The Global Small Business Blog

JUNE 20, 2022

Retail sales slump? Some interesting investors to date - surprise, surprise. Maersk boss say global trade is not going in reverse (might require registration). Roku and Walmart partner in exclusive streaming ecommerce offering. Not if you operate in clothing.

Retail 207

Retail Sales 207

Premier BPO

APRIL 20, 2023

In today’s competitive business landscape, sales efficiency is critical for the success of any company. This is where Chat GPT comes in – an innovative tool that can help businesses enhance their sales techniques and strategies.

Sales 130

Sales Retail BPO Efficiency 130

Forrester Digital Transformation

APRIL 6, 2023

We draw the ten important learnings from Walmart’s 2023 fiscal year results.

Sales 244

Sales Retail 244

McKinsey & Company

DECEMBER 7, 2022

With inflation at record highs throughout Europe, retailers are under more pressure than ever. Those that act quickly and follow a holistic playbook can be well positioned to thrive.

Retail 126

Retail Sales Marketing 126

The Global Small Business Blog

NOVEMBER 11, 2021

For smaller retailers in particular, many of which rely on the holiday season for the bulk of their sales, months of worry could result in a bleak November and December. According to the U.S.

Retail 237

Retail Manufacturing Sales Service 237

Forrester Digital Transformation

OCTOBER 2, 2021

In India, Navaratri marks the beginning of the festive season. After the nine days of Navaratri, the Dussehra festival is celebrated. Diwali, one of the most important Indian festivals, is celebrated 20 days after Dussehra. The dates change every year, per the Hindu calendar. In 2021, Navaratri will begin on October 7.

Sales 246

Sales Retail 246

Everest Group

JULY 6, 2023

Confronted with significant challenges in managing their supply chain due to fragmented software solutions and data silos, retail and consumer packaged goods (CPG) enterprises need unified platforms that support the demand for customization while maintaining agility. Reach out for more information on this topic.

Retail 130

Retail Supply Chain Management Inventory Management E-Commerce 130

McKinsey & Company

MARCH 22, 2023

As consumer spending shifts online, many traditional retailers have been caught flat-footed. Retail media networks hold huge promise— but retailers need to seize the opportunity.

Retail 73

Retail Sales Analytics Marketing 73

Redial

MARCH 12, 2021

A retail business can leverage the right partner to ensure that customers continue returning through the mere handling of their interaction with an agent and ensure that the sale is always closed at the end of the day. A customer that has had all its needs completely satisfied will produce as much as 2.6 1] [link]. [2]

Call Center 130

Call Center Customer Service Retail Service 130

Transperfect

JULY 20, 2021

Customer service is a key element for retailers and professionals who work in e-commerce teams. For international retailers , offering customer service in the right language adds another layer of complexity—which is where chatbots come in. Increase sales. In conclusion, chatbots are here to stay and here to help!

Retail 95

Retail E-Commerce Sales Customer Service 95

The Global Small Business Blog

DECEMBER 12, 2023

The eCommerce segment accounts for over $1 trillion in annual retail sales in the US, or 13% of the total retail industry and $5 trillion globally. Here's a list of the top eCommerce companies in the US in terms of web sales.

Retail 166

Retail Sales Accounting Marketing 166

McKinsey & Company

OCTOBER 17, 2022

And retailers should take note. Our recent consumer survey found two important facts about American consumers.

Retail 124

Retail Sales Marketing 124

The Global Small Business Blog

NOVEMBER 28, 2022

Ecommerce report holds warning signals for holiday retail. ecommerce sales will grow just 2.5%. ©iStock/Sakorn Sukkasemsakorn What's affecting me, my clients, my colleagues and other global small business owners: Carbon-neutral shipping for ecommerce merchants during the holiday season. What lies ahead for the 2022 holiday season.

Retail 181

Retail Sales 181

Forrester Digital Transformation

FEBRUARY 21, 2023

Last year, Amazon’s total net sales surpassed the half-trillion-dollar mark. To understand the drivers behind Amazon’s sales and profits performance, we analyzed the company’s sales and profits by product groups, countries, and business segments. Following are the top 10 insights from our analysis.

Sales 130

Sales Retail 130

McKinsey & Company

AUGUST 9, 2022

Sellers typically control what retail marketplaces charge for their products, but retailers have options to keep pricing competitive—and customers loyal.

Retail 111

Retail Sales Marketing 111

McKinsey & Company

MAY 18, 2023

Retail media networks are booming, but increasing innovation is spurring competition. Here’s how to unlock the true potential of retail media.

Retail 111

Retail Sales Marketing 111

Future of Sourcing

MAY 18, 2023

With the rise of omnichannel commerce, retailers are taking a more customer-centric approach to their business operations. But delivering a 21st century storefront requires advanced back-end technology where effectiveness begins and ends with the quality of the retailer's product information.

Retail 98

Retail Manufacturing Sourcing Sales 98