Premier BPO

AUGUST 2, 2024

With borderless outsourcing, the workforce can be increased or decreased along with service scope without too many disruptions following changes in business requirements. The nonstop operations help accelerate timelines, reduce time to market new products and services, and respond faster to customer needs.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

SIG Speaks

SEPTEMBER 17, 2021

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Kyle Brown discusses the value proposition and responsibilities for the key players in an effective third-party risk management program. Each business unit owns the risks associated with the contracts they decide to enter into.

Risk Management 40

Risk Management Risk Management Management Shared Services 40

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

SIG Speaks

JANUARY 13, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Kyle Smith discusses the benefits of a strong third-party risk management team and what it can do for your organization. Module 13 stresses the importance of building a solid relationship management framework.

Risk Management 40

Risk Management Risk Management Collaborations Jobbing 40

SIG Speaks

JANUARY 5, 2022

It establishes and enforces rules, distributes authority, defines working environments and identifies risks. Depending on the importance of the service or product, supplier governance can span through multiple levels of company governance: i.e., corporate, business unit, and contract governance. Finance governs the function.

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40