Everest Group

FEBRUARY 13, 2024

Live Webinar Charting the GBS Course for 2024: Accelerating and Sustaining Success February 13, 2024 | 9 A.M. Join our GBS experts for an insightful webinar examining what lies ahead for the GBS model. What questions will the webinar answer for the participants? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

OCTOBER 19, 2021

LIVE WEBINAR. Enterprises and Global Business Services (GBS) organizations are increasingly leveraging IA solutions for areas beyond traditional delivery, for example, as a lever to address talent concerns, enhance productivity, and set up long-term strategies for business resiliency and agility. Register for the Webinar.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

AUGUST 1, 2023

Live Webinar Disruption and Uncertainty: Today’s CFO Agenda August 1, 2023 | 9 a.m. Join this webinar as our experts discuss the key priorities for CFOs amidst ongoing disruption, instability, and unpredictability. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Finance 130

Finance Accounting BPO Shared Services 130

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. Register for the webinar. Register for the webinar. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Information technology leaders and managers. Business operations leaders and managers. Procurement leaders and managers. Al Corrieri.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

MARCH 8, 2022

LIVE WEBINAR. We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. 5 Success-driving Actions: How to Unlock Untapped, Affordable Talent. March 8, 2022 |. Parul Jain. Practice Director.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

JANUARY 20, 2022

LIVE WEBINAR. Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 Era | Blog Business Process Services (BPS) 4.0: January 20, 2022 |.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

SEPTEMBER 21, 2021

LIVE WEBINAR. Access the on-demand webinar, which was delivered live on September 21, 2021. Join this webinar to discover ways that leading procurement service providers are delivering differentiated value in these areas for their clients. What questions will the webinar answer for the participants? Vice President.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. What questions will the webinar answer for the participants?

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of employer brand perception in the effort to win and retain talent.

Marketing 130

Marketing Service Global Business Services Shared Services 130

Everest Group

SEPTEMBER 8, 2022

LIVE WEBINAR. Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. What questions will the webinar answer? September 8, 2022 |. Who should attend?

Marketing 130

Marketing Service Sourcing Shared Services 130

Everest Group

FEBRUARY 28, 2023

Live Webinar Sustaining Momentum: Key Priorities for GBS Leaders Amid Economic Uncertainty February 28, 2023 | 9 a.m. In this webinar, our analysts will discuss how GBS leaders can sustain the strong momentum they have developed. What questions will the webinar answer for the participants? CST | 10 a.m. EST | 3 p.m.

Management 130

Management Service Global Business Services Shared Services 130

Everest Group

APRIL 5, 2023

On-DEmand webinar How to Achieve More from Less: Maximizing the Value of Applications WATCH THE WEBINAR ON-DEMAND The macroeconomic environment is pushing enterprises to have more value-centric conversations, both internally and externally.

Offshoring 130

Offshoring Software Management Service 130

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. In this webinar, our experts will explore the unique opportunity for enterprises to align the definition of cloud value and execute their cloud value realization strategies while facing a constrained macroeconomic environment. CDT | 10 a.m. EDT | 3 p.m.

BPO 130

BPO Banking Outsourcing Sourcing 130

Everest Group

JUNE 13, 2023

Live Webinar Winning Employer Value Propositions: Strategies from Top GBS Employers June 13, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve.

Human Resources 130

Human Resources Global Business Services Marketing Service 130

Everest Group

JULY 6, 2023

Live Webinar The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition July 6, 2023 | 9 a.m. The webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs. What questions will the webinar answer for the participants?

Human Resources 130

Human Resources Global Business Services Shared Services Service 130

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 130

Service Retail Sourcing Marketing 130

Everest Group

JANUARY 24, 2023

Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. IST Change management is a work in progress for most Global Business Services (GBS) organizations. In this webinar, Everest Group experts will uncover effective change management practices. CST | 10 a.m. EST | 3 p.m.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. WATCH THE WEBINAR ON DEMAND. Insights on the growth of the GBS market. Prashray Kala. Vice President.

Service 130

Service Insurance Banking Sourcing 130

Everest Group

DECEMBER 26, 2024

Key responsibilities Manage multiple initiatives from business development to client delivery Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed) Communicate and interact with senior stakeholders in major outsourcing service providers (..)

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Chazey Partners

APRIL 25, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), recently teamed up with SSON to co-host … Chazey Partners Leads a Webinar on Making Your Business Continuity Plan Real Read More ».

Robotics Process Automation 52

Robotics Process Automation Global Management Consulting Shared Services Automation 52

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Why GBS brand perception matters?

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

OCTOBER 23, 2023

To better understand how successful change management is implemented, we recently hosted a webinar with Victoria Roehrich, Senior Director of Strategy, Transformation, and Change Management at PepsiCo. In the webinar, we discuss change management challenges and share best practices and examples of impactful initiatives.

Global Business Services 162

Global Business Services Management Service Research 162

ScaleHub

JANUARY 25, 2023

There are three primary models of Impact Sourcing (as defined by the Rockefeller Foundation ): ● Direct : Traditional outsourcing providers, and shared service centers adopt Impact Sourcing principles and hire high-potential but disadvantaged people directly.

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Everest Group

JANUARY 3, 2022

We will be covering this in more detail in our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022. For more information on how GBS CoE’s can drive the CEO agenda, join our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022. Why GBS organizations are the right candidates for building CoEs.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

APRIL 7, 2022

Israel, Lithuania, Egypt) to access next-gen skills We expect a notable increase in the adoption of these talent sourcing and acquisition strategies over the next six to 12 months by Philippines-based shared service centers and other organizations.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

JANUARY 5, 2023

Insights can also be found in our webinar, Why GBS Change Management is the Key to Added Value and ROI , as Everest Group experts discuss effective change management practices gathered from the research. Read on to learn best practices and key findings from this first-of-its-kind change management research.

Management 130

Management Right-Sizing Research Global Business Services 130

Zinnov

MARCH 22, 2023

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Shared Services 40

Shared Services Finance Service 40

Everest Group

SEPTEMBER 21, 2021

Communicate and interact with senior stakeholders in major outsourcing service providers and recipients of global services, to address their pricing related issues. Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers. Solution / commercial teams within GICs of large global corporations.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 18, 2024

Key responsibilities Manage multiple initiatives from business development to client delivery Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed) Communicate and interact with senior stakeholders in major outsourcing service providers (..)

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

NOVEMBER 16, 2022

Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

SEPTEMBER 14, 2023

Gain more insights and uncover effective change management practices in our webinar, Why GBS Change Management is the Key to Added Value and ROI. Take our quick, five-minute quiz to find out how well you know GBS change management.

Management 147

Management Global Business Services Right-Sizing Research 147

Everest Group

NOVEMBER 16, 2022

Global Chief Business Services Officer. SVP Shared Services. Rohitashwa Aggarwal. Vice President. Everest Group. Sam Barani. Fresenius Medical Care. Cindy Gallagher. Deborah Kops. Executive Advisor, Everest Group. Principal, Sourcing Change. REGISTER ON LINKEDIN.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130

Everest Group

OCTOBER 20, 2023

Participate in our Key Issues Survey 2024 to capture the pulse of Information Technology and Business Processing industry leaders across the globe and uncover major concerns, expectations, and key global services trends that are likely to amplify in 2024.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

JULY 20, 2022

Shared Services & Outsourcing Network. What is ophidiophobia, and which of the presenters have it? Jimit Arora. Everest Group. Deborah Kops. Executive Advisor, Everest Group. Principal, Sourcing Change. Barbara Hodge. Global Online Editor. Suzanne Leopoldi-Nichols. Chief GBS Officer. WPP, formerly with UPS. REGISTER ON LINKEDIN.

Global Business Services 130

Global Business Services Shared Services Outsourcing Sourcing 130

Everest Group

SEPTEMBER 14, 2023

Gain more insights and uncover effective change management practices in our webinar, Why GBS Change Management is the Key to Added Value and ROI. Take our quick, five-minute quiz to find out how well you know GBS change management.

Management 130

Management Global Business Services Right-Sizing Research 130