December, 2024

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The Christmas Tree Goes Up

The Global Small Business Blog

2024 Laurel J. Delaney. All rights reserved. "The Christmas tree goes up on December 1. I love it." Richard E. Grant [Photo by Laurel J. Delaney, taken on 12/6/24, downtown Chicago.

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What is the V Model of Software Development? Compare Model V with other models

Groove Technology

The V Model of software development is a sophisticated extension of the traditional Waterfall methodology, incorporating systematic testing and validation at each stage of the development lifecycle. When searching for information about the V Model, professionals often struggle to find comprehensive resources that explain both its theoretical framework and practical implementation, particularly in modern software development contexts.

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Training The Workforce: AI For Call Center Agent Development

31 West

Are you a call center manager who wants to improve the professional skills and the productivity of your employees? Or are you a call center worker who desires to elevate your skill level and guarantee future career development? No matter the reason, any call center affiliate can benefit from further education and can use AI-powered training to obtain new skills.

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Outsourcing to Bulgaria

Worldwide Call Centers

Bulgaria has emerged as an attractive destination for call center outsourcing over the past 15 years. Call centers in Sofia, Plovdiv & Varna are drawing attention from businesses worldwide seeking cost-effective, efficient, and high-quality customer service solutions. With a strategic geographical location, a well-educated workforce, and a strong emphasis on multilingual capabilities, Bulgarian call centers have become rising stars in the global outsourcing industry.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Top IT Trends and Predictions for 2025

WebCreek

As we approach 2025, the software development landscape is set for profound change. Emerging technologies, rapid advancements in artificial intelligence (AI), and shifts in cloud computing are all paving the way for transformative growth. From the rise of AI-augmented development to the expansion of edge computing, here are some of the key IT trends expected […].

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10 Best Employee Benefits to Offer in 2025

Global Expansion

The days of thinking your employees care about free pizza and drinks on a Friday afternoon are over. Todays top talent expects more than a decent paycheck and free food. They want employee benefits that make a difference.

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Agile Software Development Outsourcing: How to Streamline Your Development Process and Drive Innovation

Groove Technology

Agile software development outsourcing combines the flexibility of agile methodology with external software development teams, enabling businesses to optimize costs whilst maintaining product quality through short, iterative development cycles. However, many organisations struggle to select suitable partners and implement effective agile processes in a remote working environment.

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Mapping the Next: Key Priorities for 2025 | Webinar

Everest Group

Live Webinar Mapping the Next: Key Priorities for 2025 December 10, 2024 | 9:00 a.m. CST | 10:00 a.m. EST | 3:00 p.m. GMT | 8:30 p.m. IST Join us as we reveal findings from the annual “Mapping the Next: Key Priorities for 2025” study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year.

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What Makes Your Enterprise Data AI-Ready?

V-Soft Consulting

Artificial Intelligence (AI) is evolving across various aspects of businesses looking for a competitive edge in automation. Organizations that heavily depend on data for business execution must be ready to embrace AI-powered solutions to remain competitive in this digital landscape.

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Universal Design for Visual Disabilities in Healthcare – Clear and Accessible Communication – 4

Perficient Digital Transformation

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Effective communication is vital in healthcare, and ensuring that it is accessible to individuals with visual disabilities is an essential aspect of universal design. Clear and accessible communication methods help patients understand their health information, engage with their care, and make informed decisions.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Expand Your Workforce in Canada: Smarter International Hiring with GX

Global Expansion

International hiring in Canada presents a golden opportunity to access world-class talent, a stable market, and global success. For example, Toronto ranks 4th in the North American Tech Talent Market.

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Discover U.S. Trade By Product

The Global Small Business Blog

iStock/AmyLaughinghouse Discover interactive dashboards and infographics providing data on U.S. goods trade at the national, state and metropolitan area levels. In addition, see product-specific import and export trends and insights on U.S. by partner countries.

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Advantages and Disadvantages of the Agile Methodology

Groove Technology

Project managers seeking insights into the Agile methodology often find themselves overwhelmed by fragmented information and conflicting opinions about its implementation. Understanding both advantages and disadvantages of the Agile methodology is crucial for making informed decisions about project management approaches. This comprehensive analysis addresses this challenge by providing a balanced examination of Agile development methodology's seven key advantages including: enhanced customer sat

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The Rise of Cloud Marketplaces as a Procurement Channel for Software, SAAS, and Services Solutions | Blog

Everest Group

As organizations embrace cloud -first operations, they often commit to substantial spending on cloud platforms to gain discounts. But, to their dismay, they end up with a significant portion of these commitments being unused. By acquiring solutions through the marketplaces offered by cloud providers Information Technology (IT) procurement leaders can better utilize spend commitments.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Budgeting for Startups: Investor-Ready Financial Planning

inDinero

Founders usually know how much runway they have, but may not be budgeting for their startup with an explicit system. While this can work for a time, investors want to see clear, data-backed strategies for how their money will be or is being used to deliver returns. This guide will walk you through the essential steps to develop a budget that supports growth and helps make a strong business case for prospective investors.

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Universal Design for Visual Disabilities in Healthcare – Addressing Complete Blindness – 6

Perficient Digital Transformation

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Creating an inclusive healthcare environment for individuals with complete blindness is a fundamental aspect of universal design. These individuals rely heavily on non-visual cues to navigate, access information, and communicate effectively.

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How an Employer of Record Helps NGOs Expand Globally

Global Expansion

Nonprofits do incredible work. They change lives, uplift communities, and make the world a better place. So it makes sense that you want to take your charity or NGO (non-governmental organization) to other parts of the world.

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Serious Joy

The Global Small Business Blog

2024 Laurel J. Delaney photo. All rights reserved.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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TOP 11 Software Development Outsourcing Companies in the Philippines

Groove Technology

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex. This article addresses that challenge by providing a detailed analysis of the top 11 Philippine outsourcing companies , with Groove Technology standing out with its 230+ e

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Outsourced Digital CXM – Adoption Trends by Solution | Market Insights™

Everest Group

Outsourced Digital CXM reveal growing demand for AI-driven chatbots, omnichannel integration, and analytics-based personalization.

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Expert Advice for Financial Planning for SaaS Startups

inDinero

This article is a primer for founders without finance backgrounds who want a sense of what should be on their minds when developing a financial plan for their SaaS startup. There are plenty of free spreadsheet templates online, but without an understanding of how or why to customize them, they aren’t particularly useful. It’s like the difference between copying someone else’s homework and doing it yourself.

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Universal Design for Visual Disabilities in Healthcare–Creating an Accessible Physical Environment-3

Perficient Digital Transformation

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Ensuring that healthcare facilities are physically accessible to individuals with visual disabilities is a key aspect of universal design. An accessible physical environment helps patients navigate spaces safely and independently, fostering a more inclusive and supportive healthcare experience.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Clean Industrial Deal: Impact on Energy Sector & Tech Providers

Wirtek

Ursula von der Leyen announced on 08th Nov, 2024 at the Budapest European Council Meeting that in the first 100 days of her new mandate they will produce a new Clean Industrial Deal proposal. This reiterated the commissions commitment to the Clean Energy Transition and hinted at its future focus areas.

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Celebrating Successes and Happy Holidays at Women Entrepreneurs Grow Global®

The Global Small Business Blog

2024 Laurel J. Delaney. All rights reserved. To learn more about Women Entrepreneurs Grow Global and the team behind wegg, visit: [link].

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Why do recruiters ask for my Social Security number?

Airswift

Scam stories are all too common these days, making even ordinary interactions feel suspicious. When an unknown number rings, you might answer with an eye roll. If someone claims to be your bank manager, you likely hang up without a second thought.

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Buyers’ Technology Priorities for CXM Services | Market Insights™

Everest Group

Buyers Technology Priorities for CXM Services emphasize leveraging AI, automation, and analytics to enhance customer experience.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Mastering Staff Augmentation: Your Essential Guide to Sourcing Top Talent 

WebCreek

As the Vice President of Talent Solutions at WebCreek, Ive witnessed firsthand how essential it is to stay ahead in todays fast-paced and constantly evolving business landscape. The ability to quickly adapt to new demands and shifting project requirements can be the deciding factor between thriving and falling behind. Thats where staff augmentation becomes a […].

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Universal Design for Visual Disabilities in Healthcare: Building an Accessible Future

Perficient Digital Transformation

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Creating a healthcare environment that is accessible to individuals with visual disabilities is crucial for delivering equitable and high-quality care. Universal design principles aim to make healthcare facilities, services, and information accessible to all, including those with visual impairments.

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How to outsource HR and recruitment | MicroSourcing

Microsourcing

Learn how to outsource HR and recruitment, the benefits, challenges and best practices for hiring and scaling offshore teams.

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Global Supply Chain Leader's Biggest Concerns in 2025

The Global Small Business Blog

iStock/aprott Descartes Systems Group released findings from its 2024 Supply Chain Intelligence Report: Escalating Challenges for Global Supply Chain Leaders survey, which examined the most significant global trade challenges facing logistics and supply chain leaders today. The study showed that 48% of respondents identified rising tariffs and trade barriers as their top concern, closely followed by supply chain disruptions at 45% and geopolitical instability at 41%.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?