The Global Small Business Blog

NOVEMBER 19, 2024

©iStock/MikeVanSchoonderwait Would US tariffs end or even reverse the era of trade liberalization begun in the 1980s? Perhaps not, according to Walter Frick for Bloomberg. Bloomberg Economics’ model of Trump’s proposed tariffs expects that other countries will offset most of their lost trade with the US simply by trading more with each other. That points to the possibility that globalization could keep on humming — just without the US at its center.

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Groove Technology

NOVEMBER 19, 2024

By Daniel Nguyen, Software Engineer at Groove Technology I’ve been working as a software engineer for a while now, and I’ve learned that some of the most rewarding challenges come from modernizing old, clunky systems that are well past their expiration date. Recently, I had the chance to work on a project that required migrating a legacy system—one that involved manual data transfers, constant monitoring, and the constant fear of data loss.

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Perficient Digital Transformation

NOVEMBER 19, 2024

This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Part 4: The Emotional Conclusion The emotional finale is here! Don’t worry, this isn’t about curling up in a ball and crying – we’ve already done that. This final installment of my series on project estimating is all about navigating the emotions of everyone involved and trying to avoid frustration.

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Eclaro

NOVEMBER 18, 2024

Hiring top talent, no matter where you are, is no small feat. As a business, your talent needs are unique, and you want only the best. You want the A-Players. We live that fact every day here at ECLARO in helping our clients—Fortune 50 companies and innovative start-ups alike—find, hire and retain the Right People. It goes without saying that compensation is one of the most impactful factors in this quest, and it is a factor that does not exist in a vacuum.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Global Small Business Blog

NOVEMBER 20, 2024

©iStock/Gwengoat Total investment in Japanese startups increased 25% between 2013 and 2023, reaching $5.4bn in 2023, according to Initial, a Japanese VC data provider. But Japan’s venture capital sector is still small. VC investment is about half that of South Korea’s, for example, and only 3% of the US market. Historically Japan’s startups have focused on serving the domestic market, a barrier to attracting foreign VC investment.

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Amzur

NOVEMBER 19, 2024

Modern businesses and startups are breaking the traditional approach of hefty upfront investments and embracing agile cloud platforms for application development and testing. With this exceptional growth of cloud platforms, cloud-based functional testing has become essential for ensuring the quality and reliability of applications. Whether you are using agile, DevOps, or a hybrid approach, implementing functional testing in the cloud offers unmatched scalability, speed, and cost-efficiency.

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Perficient Digital Transformation

NOVEMBER 20, 2024

Imagine a world where digital interfaces anticipate your needs, understand your preferences, and adapt in real-time to enhance your experience. This is not a futuristic daydream, but the promise of generative interfaces. Generative interfaces represent a new paradigm in user experience design, moving beyond static layouts to create highly personalized and adaptive interactions.

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The Global Small Business Blog

NOVEMBER 16, 2024

©Laurel J. Delaney. All rights reserved. "Autumn shows us how beautiful it is to let things go.

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The Scalers

NOVEMBER 20, 2024

Working out the way to set up or extend your tech team is no easy fete. It’s not simply a case of identifying the optimal path, but the strategy you can actually execute. To help CTOs, VPs of Engineering, and other tech leaders identify and execute the right offshoring strategy, we put together The CTO’s report on offshoring. We interviewed 100 CTOs to find out their approaches and thoughts on the current state and future trends of building and managing dedicated tech teams.

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Globalization Partners

NOVEMBER 20, 2024

Remote work has become a standard practice, enabling teams to collaborate across borders and boundaries. However, one of the biggest challenges remote teams face is ensuring effective communication amidst varying cultures, time zones, and even languages.

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Perficient Digital Transformation

NOVEMBER 20, 2024

Quantum computing is rapidly transitioning from theory to reality, using the principles of quantum mechanics to achieve computational power far beyond traditional computers. Imagine upgrading from a bicycle to a spaceship—quantum computers can solve complex problems at extraordinary speeds. However, this leap in computing power poses significant challenges, particularly for cybersecurity, which forms the backbone of data protection in our digital world.

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Everest Group

NOVEMBER 20, 2024

Linkedin Live Who’s Shaping the Future of Banking? The Leading 50 Core Tech Providers November 20, 2024 | 9:00 a.m. CST | 10:00 a.m. EST | 3:00 p.m. GMT | 8:30 p.m. IST Banking enterprises today are focusing on driving the velocity of change , managing cost takeout requirements , and increasing resiliency in operations as they look for the right set of technology providers.

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The Scalers

NOVEMBER 20, 2024

Wondering what offshore software development is all about? Then, this article is for you. Whether you’re a seasoned tech leader struggling to find specialised engineering talent locally or just casually looking to learn about this hiring and engagement model, this guide will help you navigate all things offshoring. Drawing on our extensive experience building over 80 offshore tech teams in the past 10+ years , we’ve put together what we’ve learned in this concise summary.

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Blue Ocean

NOVEMBER 19, 2024

By developing a custom Zendesk IVR integration for a global communications leader, Blue Ocean eliminated manual data entry, reducing average handle time by 53 seconds and boosting customer satisfaction ratings by 34%. This seamless connection between phone and ticketing systems demonstrates how strategic contact center technology can simultaneously improve operational efficiency and customer experience.

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Perficient Digital Transformation

NOVEMBER 20, 2024

Introduction to Multiclass Text Classification with LLMs Multiclass text classification (MTC) is a natural language processing (NLP) task where text is categorized into multiple predefined categories or classes. Traditional approaches rely on training machine learning models, requiring labeled data and iterative fine-tuning. However, with the advent of large language models (LLMs), this task can now be approached differently.

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Everest Group

NOVEMBER 19, 2024

Live Webinar Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook November 19, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. GMT | 8:30 p.m. IST Global businesses are at a unique inflection point of growth. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities.

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inDinero

NOVEMBER 19, 2024

Startup advisor equity compensates key consultants with shares rather than cash. It benefits the startup, which conserves liquid capital, and the advisor, who could reap significant rewards if the company thrives. In this article, we’ll discuss the basic types of advisor equity, industry norms for such agreements, and other considerations to make before issuing shares of your startup. 10 Growth Tips From Venture Capitalists Wondering what it takes to impress investors when funding your startup?

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Avasant

NOVEMBER 19, 2024

Los Angeles, CA I August 26th, 2022 On August 17th, the Avasant Foundation held it’s first in-person graduation ceremony for the Avasant Digital Skills Training (ADST) in Guyana, a program curated to address the increasing demand for digital talent in that country. Launched amid the Covid-19 pandemic, the training funded by IDB Lab, the innovation laboratory of the Inter-American Development Bank (IDB), is geared towards bridging crucial knowledge gaps so that deserving Guyanese youth are adequa

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Perficient Digital Transformation

NOVEMBER 20, 2024

In the ever-evolving healthcare industry, efficiency and patient care are crucial. Streamlined processes ensure that patients receive timely and appropriate care, reducing the risk of complications and improving overall health outcomes. At the same time, a strong focus on patient care fosters trust and satisfaction, which are essential for successful treatment and recovery.

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Everest Group

NOVEMBER 19, 2024

Webinar rethinking total talent strategy in the new world of work Tuesday, 19 November 2024 | 6:00 AM PT | 9 PM ET Join Everest Group Practice Director Sailesh Hota as he joins a panel of experts to discuss the transformative changes shaping workforce management in today’s evolving talent landscape. Gain actionable insights on integrating data, optimizing workforce composition, and promoting internal mobility to drive success in a dynamic global economy.

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Capgemini

NOVEMBER 18, 2024

Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector Amit Bhaskar Nov 07, 2024 With rising customer awareness of risks and pricing, insurers are prioritizing engaging experiences with differentiated products, and need CFOs to become more open, accurate, responsive, transparent, and efficient. Where should CFOs focus their transformation efforts to achieve these goals?

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Airswift

NOVEMBER 18, 2024

Expanding your business globally brings exciting opportunities, but it also introduces complex challenges. You probably already know this. Unique employment laws, diverse cultural expectations, varying compensation standards, and distinct employee relations practices. These are likely some factors that have kept you from taking that next step.

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Perficient Digital Transformation

NOVEMBER 19, 2024

Interactive communication is a key component of universal design in healthcare. It ensures that patients with cognitive disabilities are actively engaged in their care, fostering better understanding, retention, and overall satisfaction. Here’s how healthcare providers can effectively implement interactive communication: The Importance of Interactive Communication Interactive communication involves a two-way exchange where patients are not just passive recipients but active participants in the c

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Microsourcing

NOVEMBER 18, 2024

For most businesses, nothing matters more in the quest for success than sales performance. An operation can boast amazing analysts, cutting-edge technology and a stellar reputation for customer service but if its sales team fails to make sales, there will be significant issues when it comes time to balance the books.

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Capgemini

NOVEMBER 18, 2024

Key Takeaways from BioTechX 2024: A Shift Towards Realism and Practical Applications Capgemini Nov 6, 2024 Facebook Linkedin The BioTechX event in Basel in October was a major gathering for biotech and pharma professionals. This year, there was a different vibe compared to last year. This year’s event marked a noticeable shift from the excitement of previous years to a more grounded and realistic approach to the advancements in AI and biotechnology.

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Airswift

NOVEMBER 18, 2024

The future depends on clean energy , and Australia knows that. Renewable electricity generation has more than doubled over the last decade in the region, with almost 40% of the country's electricity coming from green sources. The good news is that the shift shows no sign of slowing down. The benefits of the energy transition can already be felt by the population, with the industry employing around 30,000 Australians.

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HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

NOVEMBER 19, 2024

Are you considering caregiver experiences in your digital strategy? The complexity of today’s healthcare ecosystem can be incredibly daunting for those who are unwell, older, or navigating complex care decisions. Caregivers can play a crucial role as advocates and supporters but are often approached by healthcare organizations as a siloed aspect of the care experience.

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Mattsen Kumar

NOVEMBER 18, 2024

In a world where customer expectations are higher than ever, delivering exceptional Customer Experience (CX) isn’t just nice to have—it’s essential. Every interaction your business has with customers is a chance to make an impact, build loyalty, and drive growth. This statement is evidence that 45% of companies consider CX as a top 3 performance indicator.

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Offshore India Data Entry

NOVEMBER 18, 2024

Data automation has become a popular choice among businesses looking to minimize manual efforts, reduce data entry errors, and increase the efficiency of operations. As companies seek new ways to increase profit and expand their reach to new spheres, data automation services have become increasingly embraced. However, data automation benefits are not confined to just streamlining processes or decreasing human errors.

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Raya Contact Center

NOVEMBER 17, 2024

We are excited to share RAYA CX’s Q3 2024 performance, showcasing remarkable achievements across the board! We’ve seen year-on-year growth across all figures, specifically a 38.3% increase in revenue, a 69.6% increase in EBITDA, and a 143.3% increase in net profit. Alaa Elkhishen, CEO of RAYA CX, stated, “Our Q3 results reflect the success of our ongoing commercial and operational transformation, with positive outcomes across the income statement.

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