The Global Small Business Blog

JANUARY 18, 2025

2025 Laurel J. Delaney. All rights reserved. "This is snow laughing matter. My snowman is having a meltdown.

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Perficient Digital Transformation

JANUARY 21, 2025

Its a need of the hour and the topic of discussion How to stay safe online. Promptly, Cybersecurity Awareness session was hosted by WIT, India. The speaker of the day is Sanjana Rathi, Cyber security specialist. She shared her wisdom on Cybercrimes, preventive measures and practical solutions to the problems. In this blog the victim is called Mr. David and Scamster/Predator is called Goliath.

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Everest Group

JANUARY 20, 2025

Key Strengths and Areas of Improvement for CXM Providers include delivering customer experiences, advanced analytics, and scalability.

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Intelligent Sourcing

JANUARY 20, 2025

2024 will be remembered as a turning point year, especially for the customer experience (CX) industry. It was a year when companies in general faced rising inflation and lower consumer […] The post A CX Turning Point: Did 2024 Teach Us the Dangers of Putting Budgets Before Experience? appeared first on Intelligent Sourcing.

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Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Airswift

JANUARY 20, 2025

The business world is rapidly evolving This means that it's crucial for companies to keep up with recruitment trends. What worked well a few years ago may no longer be effective, highlighting the importance of companies staying ahead of the curve.

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Perficient Digital Transformation

JANUARY 21, 2025

Imagine youre building a Lego masterpiece. Youve got blocks of all shapes and sizescylinders, squares, rectanglesbut they all need to come together in harmony to create something amazing. Salesforce Apex collections work in a similar way. Collections help you organize and manipulate data efficiently, and sometimes, you need to convert one collection type into another to get the job done.

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Mercans

JANUARY 20, 2025

Mercans transformed DSV's payroll operations with a modern, scalable solution that seamlessly integrates with SuccessFactors, automates processes, enhances data security, ensures compliance with global standards, and enables real-time reporting.

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Planergy Software

JANUARY 20, 2025

What's PLANERGY? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY.

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Perficient Digital Transformation

JANUARY 20, 2025

As Salesforce prepares to roll out its Spring ’25 release, its vital to stay ahead of the curve. These updates bring new features, enhanced security, and changes that may impact existing configurations. By proactively testing and preparing your Salesforce org, you can ensure a smooth transition and minimize disruptions. Below, we outline preparation tips and key updates to help you get ready.

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Everest Group

JANUARY 20, 2025

AWS leads in partnerships with top core banking tech providers, revolutionizing the industry with scalable solutions.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Metasource

JANUARY 20, 2025

The corporate mailroom is a common roadblock for important business processes. With all of the labor involvedfrom receiving to opening to distributing paper mail—its difficult to stay on top of your incoming documents, but critical to do so. Falling behind leads to unfulfilled obligations ( hello, poor customer satisfaction and retention ) and missed opportunities ( hello, poor client base and revenue growth ).

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Planergy Software

JANUARY 20, 2025

What's PLANERGY? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY.

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Perficient Digital Transformation

JANUARY 20, 2025

Salesforce enforces release updates during each major release cycle, which may alter the behavior of specific features or products. To ensure smooth operations, it’s essential to prepare by testing these updates in a sandbox environment before they are automatically enabled in your production environment starting January 2025. Image Source: Salesforce Preparation Steps Test in Sandbox First Enable release updates in a sandbox to identify potential impacts on your system or workflows.

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Everest Group

JANUARY 20, 2025

Discover the top 50 core banking technology providers in APAC, recognized for excellence in innovation and customer solutions.

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Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Offshore India Data Entry

JANUARY 20, 2025

Data entry outsourcing has already gained traction among global businesses. Also, data entry outsourcing to India has been seen as a means to uncover the multitudinous benefits. In the previous years, companies have significantly invested in data entry services from external service providers. Outsourcing data entry services to India in 2025 will be a long-term investment that can streamline an organizations internal operations, reduce unwanted expenses, and avail of services from industry exper

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Anexa

JANUARY 20, 2025

El rol del agente de contact center est evolucionando rpidamente debido a la creciente sofisticacin de la tecnologa y las expectativas cada vez ms altas de los clientes. Para tener xito en este entorno dinmico, los agentes del futuro necesitarn un conjunto de habilidades que combinen lo tcnico con lo humano. Habilidades tcnicas esenciales: Dominio de mltiples plataformas: Los agentes debern ser capaces de navegar por diversas plataformas de CRM, chatbots, y herramientas de gestin de llamadas de

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Perficient Digital Transformation

JANUARY 20, 2025

Salesforce introduces release updates in every cycle, which may modify how specific features or products behave. To ensure a smooth transition, its crucial to test these updates in a sandbox environment before they are activated in your production system. This is especially important as these updates will take effect from January 2025. Steps to Prepare Use a Sandbox for Testing: Enable updates in a sandbox environment to evaluate their impact on your systems and processes before deploying them l

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Everest Group

JANUARY 20, 2025

The public cloud market is rapidly growing, driven by enterprises’ heightened focus on digital transformation, scalability, and resilience to thrive in a competitive business environment. Google Cloud has become a prominent participant, capitalizing on its comprehensive technology offerings, including cutting-edge data analytics and AI/ML capabilities, to address evolving enterprise needs.

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Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Mercans

JANUARY 20, 2025

Social Security Monthly Contribution Basis In accordance with Article 37 of the Law on Contributions for Mandatory Social Insurance, the lowest base (RSD 45,950) and the highest base (RSD 656,425) have been published. The basis amount is effective from 1 January to 31 December 2025. Non-Taxable Amount Increase According to publication in the Official Gazette on 27 November 2024, the below amendments have been approved to Individual Income Tax Law and the Law on Social Security Contributions, eff

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The Global Small Business Blog

JANUARY 20, 2025

iStock/Tim Brown What's affecting me, my clients, my colleagues and other global small business owners: What to know about the federal holiday to honor Martin Luther King Jr. When is the last time Inauguration Day and MLK Day fell on the same day ? Quote of the week: We will be able to hew out of the mountain of despair a stone of hope." Martin Luther King Jr, from his "I Have a Dream" speech, August 1963 What's open and closed on MLK Day and DT Inauguration Day.

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Perficient Digital Transformation

JANUARY 20, 2025

The Salesforce Spring ’25 release is just around the corner, bringing a mix of exciting new features, critical updates, and changes designed to enhance the platforms usability and security. However, with each new release comes the responsibility of preparation, ensuring that your Salesforce environment remains seamless and efficient. Whether you’re a developer, admin, or end user, staying informed and proactive is key to leveraging these updates to their full potential.

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Everest Group

JANUARY 20, 2025

Digital Credit In the latest supervisory overview, the Consumer Financial Protection Bureau (CFPB) has noted the rapid expansion of Buy Now, Pay Later and earned wage, access options in recent years. The Buy Now, Pay Later (BNPL) model has gained significant prominence recently, partly due to the CFPBs Section 1033 mandate, which emphasizes the importance of consumer access to financial data in digital credit.

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Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Mercans

JANUARY 20, 2025

Employee Welfare Fund Starting from 1 October 2025, Thailand will launch an employee welfare Fund. Below is detailed information. Companies with at least 10 employees have to register to this fund. The employer has to deduct their employee salary and also contribute the same amount to the fund. The deduction rate from 1 October 2025 – 30 September 2030 is 0.25%.

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Perficient Digital Transformation

JANUARY 20, 2025

As noted by Bridget Van Kralingen, a senior vice president at IBM, The last best experience that anyone has anywhere becomes the minimum expectation for the experience they want everywhere. Our team often calls this the Amazon effect, because todays consumers expect the easy, intuitive experience they have shopping on Amazon everywhere they go on the internet including with their health insurance provider.

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Everest Group

JANUARY 20, 2025

As enterprises build and modernize cloud and on-premise applications, growing architectural complexities and limited visibility into IT landscapes are driving a greater focus on Application Management Services (AMS) to ensure smoother operations of modern applications. Enterprises are looking to reduce their AMS costs and improve productivity by adopting next-generation technologies such as generative AI.

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Perficient Digital Transformation

JANUARY 20, 2025

JavaScript is a loosely typed language which is very dynamic in nature. It has been very popular for its strong web development for decades. Indeed, it is a powerful tool, but it can sometimes lead to huge codebase and runtime errors, mainly in heavy applications. Now, speak about TypeScript, a superset of JavaScript, overcoming its technical challenges.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales

Perficient Digital Transformation

JANUARY 19, 2025

Imagine this: Youre working in a sales team, and you need to send a professionally designed PDF quote to your client. But instead of attaching it manually, your system does it automatically at the click of a button. Seamless, isnt it? This magic happens when Salesforce and REST API join hands to send PDF documents. If youre new to this concept, dont worry.

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