The Global Small Business Blog

APRIL 4, 2025

iStock/Wirestock Get a glimpse of what NY Times columnist Thomas L. Friedman has to say in, " I Just Saw the Future. It Was Not in America." It would take years for American car companies to replace the global supply chains they depend on and make everything in America. Even Tesla has to import some parts. With the new era of protectionism, consumers will pay more and have less choice.

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Premier BPO

APRIL 4, 2025

Rising operating costs continue to challenge even the most financially stable healthcare providers. While early 2024 showed modest margin recoverymedian margins rising to 1.2% from -0.5% expenses remain stubborn. Operating costs increased nearly 7% year-over-year, driven by wage inflation, staffing gaps, and regulatory overhead. 1 Billing errors cost hospitals billions annually, leading to claim denials, delayed reimbursements, and even legal issues.

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Outsourcing Co-Sourcing Healthcare Reduced Overhead 130

Everest Group

APRIL 4, 2025

Sustainability has become a business imperative and as regulations tighten and market expectations evolve, enterprises must adapt quickly. Join this webinar as Everest Group experts unpack the latest trends shaping the ESG and sustainability technology and services landscape for 2025 and into 2026. Well explore key regulatory developments, emerging enterprise priorities, provider tactics, a data-driven approach to refining strategies, and practical examples of adoption in areas like sustainable

Regulations 130

Regulations Research Sourcing Marketing 130

Redial

MARCH 31, 2025

Redial BPO is excited to announce its participation in ShopTalk 2025 , one of the most anticipated events in the retail and customer experience sectors. This annual conference brings together industry leaders, innovators, and professionals to discuss the latest trends, technologies, and strategies shaping the future of retail. As a company dedicated to enhancing customer experiences through Business Process Outsourcing (BPO), Redial BPO is eager to engage with fellow attendees and share insights

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BPO E-Commerce Retail Business Process Outsourcing 130

Advertiser: Paycor

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

Jobbing

The Hackett Group

APRIL 4, 2025

New report shows 50% of leaderstesting Gen AI tobuild resilient, agile supply chainsas urgency grows MIAMI April 4, 2025 The Hackett Group , Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, released findings from its 2025 Key Issues Study, revealing how AI is poised to reshape supply chains.

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Advisory Efficiency Analytics Service 59

The Global Small Business Blog

APRIL 5, 2025

2025 Laurel J. Delaney. All rights reserved. "Winter hibernation is over let's catch up!

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Everest Group

APRIL 4, 2025

Register on LinkedIn As the healthcare landscape rapidly evolves , the payment integrity market is undergoing a dynamic transformation. Join us for a thought-provoking LinkedIn Live session as we explore the changing dynamics of payment integrity. Well dive into why more payers are leaning toward pre-payment strategies over conventional post-payment recovery , how organizations are approaching sourcing decisions , and what capabilities are topping the list when evaluating payment integrity partn

Healthcare 130

Healthcare Sourcing Collaborations Marketing 130

Wirtek

APRIL 4, 2025

On April 1, 2025, Wirtek participated in theIndustrial Applications with 5G eventpart of the IoT & Wireless Club u nder the Nordic IoT Center, which Wirtek is a member of. Hosted by FORCE Technology and Pedab, the event featured insights from industry leaders, including Maersk, Verizon, Nokia, Alcatel-Lucent Enterprise , and TDC Erhverv , focusing on how 5G is transforming industrial operations.

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Cybersecurity 52

Serigor Inc

APRIL 1, 2025

Discover the top in-demand tech skills of 2025 and learn how Serigor helps businesses navigate tech hiring in 2025 with expert IT staffing solutions.

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Capgemini

APRIL 7, 2025

How are leading telecoms providers bringing over-the-top customer experience and service to the next generation of consumers? Amar Misra Aug 25, 2023 In todays rapidly changing markets, Communication Service Providers (CSPs) are facing unprecedented challenges. Some of the most pressing challenges include evolving customer preferences and increased demand for service personalization, operational efficiency issues, complex and multivariate charging and cost models, stiff competition from peers, a

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

McKinsey & Company

APRIL 1, 2025

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if youre looking for a quick win.

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Everest Group

APRIL 7, 2025

Pharmacovigilance (PV) has evolved into a strategic imperative, driven by intensified regulatory scrutiny and an increasing focus on patient safety. Pharmaceutical companies now face a rapidly evolving landscape characterized by rising adverse event volumes, fragmented real-world data sources, and increasingly complex global regulatory frameworks. Regional variations in drug safety reporting requirements further compound compliance challenges across diverse markets.

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CGS Inc

APRIL 2, 2025

Fashions top supply chain shifts decoded: navigate disruptions From nearshoring and sustainability to AI-driven insights, discover proven strategies to navigate tariffs, build resilience, and boost efficiency. Insights from fashion innovators Grey Matter, Confexsa, & La Vie en Rose Embark on a journey with BlueCherry's 10th Annual Report, unveiling the shifts that have reshaped the retail, fashion, and supply chain landscape.

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Nearshoring Retail Efficiency 52

Airswift

APRIL 1, 2025

Launched in 2017, the Global Energy Talent Index (GETI) Report charts emerging trends across the worlds energy workforce. Since its inception, GETI has depicted insights from thousands of energy professionals to create a comprehensive map of the evolving energy landscape, giving organisations the tools they need to refresh their skills and retain their talent.

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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

Outsourcing

Microsourcing

APRIL 3, 2025

Todays eCommerce operations share much in common. They all rely on the expertise of technical wizards who can turn code into winning platforms. They all know the increasing role social media is playing in driving sales. They all live in fear of systems crashing and Page Not Found error notices.

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Management Sales Cybersecurity Accounting 52

McKinsey & Company

APRIL 2, 2025

Are you tired of public speaking stumbles? From tech troubles to memory blanks, common pitfalls can derail even the best speech. Learn how to deliver confident, top-notch presentationswithout the ums and ahs.

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Everest Group

APRIL 2, 2025

Risk Watch 2025: Preparing for Business and Operational Uncertainties. It interprets developments and trends related to global service locations.

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Marketing Service 130

V-Soft Consulting

APRIL 3, 2025

Would you make your customers wait for a response to their query? Longer waiting times affect customer satisfaction, loyalty, and overall experience. Therefore, todays businesses are relying on automation to provide faster, better, and more efficient support experiences.

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Automation Efficiency 52

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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

Management

WebCreek

APRIL 1, 2025

One of the most powerful assets of having a team is the ability to leverage specialized expertise in key areas, including software development. The good news is that you dont need to be a technical expert to understand the power software development has on businesses and overall competitive advantage. In todays digital landscape, its more […].

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Software 52

Airswift

APRIL 1, 2025

If you want to stay ahead in a rapidly evolving workplace, learning from the voices shaping the world of work is one of the best solutions. Whether early in your career, leading a team, or steering an organisation, these 15 creators offer insights to help you work smarter, lead better, and grow stronger.

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Management 52

McKinsey & Company

APRIL 2, 2025

An outperformer despite global uncertainties and change, Indias chemicals industry could rise above headwinds and sustain performance by pursuing resilience and growth.

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Risk Management Risk Management Management 73

Global Expansion

APRIL 3, 2025

Online payment fraud is a growing threat to global businesses. Criminals primarily target companies involved in cross-border transactions, resulting in financial losses and reputational damage.

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Payroll 40

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

V-Soft Consulting

APRIL 1, 2025

Struggling to source your IT projects? Temporary staffing services help you access top talent quickly. Explore 5 temporary IT staffing trends for 2025.

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Sourcing Service 52

Capgemini

APRIL 7, 2025

Boosting CX and agent productivity with Microsoft Copilot Vinay Patel 26 June 2024 Facebook Twitter Linkedin With the accelerating embrace of Artificial Intelligence, financial services have a once-in-a-generation opportunity to re-imagine customer experiences. This includes hyper-personalizing contact center interactions to engage with customers in new ways.

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The Global Small Business Blog

APRIL 1, 2025

2025 Women Entrepreneurs Grow Global. All rights reserved. Join wegg's next wegginar with award-winning exporter Joan Laureano, President of Nosotras Boutique Fashion Group tomorrow, Wednesday, April 2nd at 11 AM CT. Free of charge thanks to wegg's sponsors. To learn more and to register, visit: My 10 Biggest Lessons in Exporting.

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McKinsey & Company

APRIL 4, 2025

In a year of uncertainty, discussions at Davos suggested that Asia has reason to be optimistic in 2025 and beyond, and could sit at the center of all geopolitical movements.

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Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Marketing

Everest Group

APRIL 3, 2025

“Transformational Trends Shaping Our Collective Future” explores the significant shifts reshaping industries, societies, and businesses. By analyzing five transformational mega forces, Gen AI & Hyper Automation, Hyper-Personal Customers, Transparent Supply Chains, Uber Sustainability, and Forever Secure, this talk equips leaders with the strategic insights needed to grow in a constantly evolving landscape.

Automation 130

Automation Accounting Efficiency Marketing 130

Premier BPO

APRIL 3, 2025

Boost CX with the Premier PRIME Framework At Enterprise Connect 2025, Salesforce unveiled its enhanced Contact Center Integration Program, signaling a major shift in the convergence of Customer Relationship Management (CRM) and Contact Center as a Service (CCaaS) platforms. By enabling deeper integrations with industry leaders like Amazon Connect , Genesys , and Five9, Salesforce is redefining how businesses deliver customer experiences.

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Analytics Flexibility Administrative Automation 130

Groove Technology

APRIL 2, 2025

By Mari Test Engineer at Groove Technology When most people think of software testing, they imagine finding bugs, checking UI alignment, or ensuring things dont crash. But in my experience, there are moments where QC plays a much more strategic roleespecially when it comes to system upgrades that affect the user experience and business performance behind the scenes.

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Engineering Jobbing Software Sales 130

Redial

MARCH 31, 2025

Redial BPO is excited to announce its participation in ShopTalk 2025 , one of the most anticipated events in the retail and customer experience sectors. This annual conference brings together industry leaders, innovators, and professionals to discuss the latest trends, technologies, and strategies shaping the future of retail. As a company dedicated to enhancing customer experiences through Business Process Outsourcing (BPO), Redial BPO is eager to engage with fellow attendees and share insights

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BPO E-Commerce Retail Business Process Outsourcing 130

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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

Nearshoring